One year and counting...

brian22 · #1 03-27-2005, 05:47 AM

It's been one year since I signed up with HG to start hosting websites, and, while my experiences haven't been 100% positive, HG has been overwhelmingly good to me.
Admittedly, I don't have support issues that deal with unusual scripts in unsupported languages, or huge, server-choking forums with thousands of visitors a day, and I've noticed that these "power users" seem to make up a majority of the support problems posted here.
My sites are pretty simple, kinda small, and even hand-coded for the most part (yeah, I'm a pretty small operation).
I've had a few issues crop up, but once I sent them to support, they tend to be resolved pretty quickly (a little follow-through from the folks at support would be nice - the "it's fixed now" e-mail is nice, but a little condescending sounding, actually. I'm not asking for a tutorial on how to fix it, just an idea of what went wrong...)
My take: my sites have been up EVERY TIME I'VE CHECKED in the past year, the price is right, the support folks effective but a little terse at times, and forums like this have answered questions for me, provided scripts to use, or just given good advice. All in all, HG gets a 9.5 out of 10 from me.

Brian22

JZ · #2 03-27-2005, 05:56 AM

Brian22,
Thank you for the review. Since it was overall a "positive" review, I took the liberty if adding the http://forums.hostgator.com/images/icons/positive.gif icon for you.

- Jay

brian22 · #3 03-27-2005, 04:13 PM

Thanks for that... I thought I had remembered to do that...(grin)

Amish · #4 03-28-2005, 09:47 PM

How can you check when you first signed up with HG?

***GatorBrent*** · #5 03-28-2005, 10:59 PM

Happy anniversary!

You could check how long you have been with us by going to hostgator.com/update

Of course the system is new within the last few years, so the real veterans would still be in our old .txt feel free to pm me and I can look up your records for you.

brian22 · #6 03-29-2005, 01:25 AM

I can also check to see when I signed up by going to WHM and looking up the date of the first account I created (my "main" account") under the "list accounts" function. Feb 24, 2004, in my case.

Brian22

***GatorBrent*** · #7 03-29-2005, 09:56 AM

good thinking. I didbn't even think of that way.

esl · #8 03-29-2005, 10:47 AM

If you still have the welcome email it will be there too under the date the email was sent.