Not happy with value-for-money...

[Miker75]

I've been with hostgator now for a bit over a year now.. and everything has been fine.. until recently...

I recently went to check their website for pricing for an account for a colleague, to find that the "baby" account was now 100GB of disc space (up from 5GB) and 1,000GB of bandwidth (up from 75GB). I was most-pleased.. so I logged in to check my account on cpanel... only to find that it was still listing me as 5GB of disc space...

So I emailed tech support to ask when I should expect to be upgraded, only to be told that they were doing it, but there's no time frame..

Well.. it's been about 6 months since I asked the question, and so far, nothing has been done.

I can't help but feel I'm getting ripped off as new clients get the extra space/bandwidth, but existing customers like myself are stuck with the old amounts (and still paying the same $$$)..

Oh well.. looks like I'll be advising people to go elsewhere..

Moved and closed, this has been discussed to death. Check and comment in the threads associated with the topic.

If you'd like me to check a ticket reguarding this to see if your elidgable for the upgrade, please PM the ticket number to me on the forums.

http://forums.hostgator.com/showthread.php?t=12416