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  #1  
Old 03-25-2005, 03:11 PM
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Blondy Blondy is offline
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Default Not a good first impression ...

It has been almost 36 hours since I signed up to the forum, and even after emails I have no access except this forum. Not a good impression of service for a new customer I tell you!!

I am having issues with my site and it seems I can't even search the forum for answers since they won't properly activate me!

Last edited by Blondy; 03-25-2005 at 10:56 PM.
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  #2  
Old 03-25-2005, 04:18 PM
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Default Re: Not a good first impression ...

It takes a while to be activated on the fourms.

For support you should request chat or email support@hostgator.com.
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  #3  
Old 03-25-2005, 10:47 PM
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Blondy Blondy is offline
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Thumbs up Re: Not a good first impression ...

As a follow up to this matter my partner and I got our account activated 39 hours later. It was probably mostly because it is Easter. But just in future, a warning that sometimes activation on the forum could take longer than specified. So don't get all hot under the collar like we did

"It doesn't happen overnight, but it does happen"

Problem was resolved, though
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  #4  
Old 03-26-2005, 02:23 AM
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Surf-Hut Surf-Hut is offline
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Default Re: Not a good first impression ...

Yeah, It took em' a week to activate me, only happened after I finally emailed support.
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  #5  
Old 03-26-2005, 09:22 AM
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Default Re: Not a good first impression ...

I was activated after 48 hours, seemed longer because I wanted to get some information off the forum.
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