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  #1  
Old 02-04-2006, 02:15 PM
GatorBenG
HostGator Guest
 
Posts: n/a
Default New Support Center

We have recently migrated over from Cerberus to Kayako for our Helpdesk to better serve our customers.

The new Support Center is located at http://support.hostgator.com/

The username/password for the new helpdesk is the same as your Billing Area email/password so please be sure to login with that.

If you have any questions please do not hesitate to ask as we're always here to assist you!

Thank you for choosing HostGator and have a wonderful day.
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  #2  
Old 02-11-2006, 01:14 AM
MandoGator MandoGator is offline
Hatchling Croc
 
Join Date: Sep 2005
Posts: 17
Default Re: New Support Center

Best wishes on HG's new support center!

Here are my suggestions (which I will cross-post to the 'Suggestions' category):
  1. Add a link in the 'previous' support page to the 'new' support page
  2. Add reciprocal links to the forum and the 'new' support page
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  #3  
Old 05-23-2006, 10:50 PM
Kimbot's Avatar
Kimbot Kimbot is offline
Swamp Croc
 
Join Date: Jan 2006
Location: Koh Samui, Thailand
Posts: 267
Default Re: New Support Center

Hey Forum, love that new support interface, seems easier to navigate and use to me.

Keep up the good work and upgrades HostGator!

cheers
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KimBot
Kim Carter - Carsena Technology Services
Koh Samui - Thailand
www.carsena-tech.net
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