NEW Reboot Triage

We're very happy to announce our new Reboot Triage department. If you're a semi-dedicated/dedicated server client you can now go to http://www.hostgator.com/reboot.php or https://secure.hostgator.com/reboot.php to have your dedicated server rebooted.

All reboot requests will be submitted to the datacenter within 15 minutes!

Please note that you can also email reboots@hostgator.com directly but be sure to include the following information:

Server IP or Hostname*
Root Password*
and any Special Instructions that you may have

Thank you!

[dema]

Haha, I totally read the subject of this post as "New Robot Triage" and was like "OH SWEET!"

[DarkSorrow]

And how would a semi Ded customer request a reboot without the root password. I think you typod that!

[chaloupe]

Nice to hear about reboot directly at the data center!

[Kimbot]

Hi Forum.

What would the difference be between (1) WHM Forceful Server Reboot, (2) WHM Graceful Server Reboot and finally (3) getting HG to reboot the server for me?

There must be some difference, yes? Otherwise why have 3 methods?

Am I brainless, or is it just a bad day?

Cheers Folks!

[TeeJa]

Originally Posted by Kimbot

Hi Forum.

What would the difference be between (1) WHM Forceful Server Reboot, (2) WHM Graceful Server Reboot and finally (3) getting HG to reboot the server for me?

There must be some difference, yes? Otherwise why have 3 methods?

Am I brainless, or is it just a bad day?

Cheers Folks!

I think it's that some folks do not have the courage to click the reboot icon in there WHM, or even to restart a service. Or sometimes you need to ssh to root and do it manually and theres no Icons there, just a cursor. Frightening to some. Not sure what they would have done when all are PC's only had blinking cursors???

[quietFinn]

Originally Posted by Kimbot

Hi Forum.

What would the difference be between (1) WHM Forceful Server Reboot, (2) WHM Graceful Server Reboot and finally (3) getting HG to reboot the server for me?

There must be some difference, yes? Otherwise why have 3 methods?

Am I brainless, or is it just a bad day?

Cheers Folks!

You must use #3 when you don't have access to WHM, if you do have access to WHM then #1 is practically the same as #3.

[Kimbot]

Hi Folks.

Thanks for the follow up there regarding reboot methods.

I have rebooted a few times from whm now, had too, something "got stuck".

Had to restart ftp quite a few times at first too.

Happy Thai New Year to you all!