New to Gator and Happy So Far

[Riverspirit]

I signed up yesterday and although there are a few minor challenges in switching things over, I have to say I'm impressed with the support. I've contacted chat about six times today and each time, I was connected within a minute or two. My tickets are being answered within six to eight hours.

There was a little miscommunication, but that was due to my not communicating clearly on what I needed. I'm new and don't know the terminology for things. But they were patient with me and hung in there until I was satisfied.

I give thumbs up to Gator. Hopefully my current situation will get cleared up so I can get busy building.

This is very different than other hosting package I had elsewhere, so getting used to something new can be frustrating at times.

Julia

We're glad that you are happy. Transferring can be pretty painful, but we are happy to get it working for you. If you have any questions, don't be shy, just call in or chat with us, and we will be happy to answer them for you. Thanks for the thumbs up, and welcome to HostGator!

[Riverspirit]

Sales contacted me and I'm not being charged. They will handle the transfer directly, so as long as I did things correctly, it should be resolved in soon.

Julia