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  #1  
Old 08-21-2007, 10:42 AM
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GatorPatrick GatorPatrick is offline
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Default Network wide e-mail issues.

We're currently experiencing a problem with resolving RBL lists such as spamhaus and dnsbl. Due to this our mail servers are hanging connections and causing a "too many connections" error message to some of our users.

It doesn't seem to matter what resolvers we use currently as these hosts are just not resolving at all:

root@bmw [/etc]# nslookup sbl.spamhaus.org
Server: 67.19.86.18
Address: 67.19.86.18#53

Non-authoritative answer:
*** Can't find sbl.spamhaus.org: No answer

root@bmw [/etc]# nslookup sbl.spamhaus.org 4.2.2.1
Server: 4.2.2.1
Address: 4.2.2.1#53

Non-authoritative answer:
*** Can't find sbl.spamhaus.org: No answer

root@bmw [/etc]#

We are working to restore service to normal as soon as possible.
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  #2  
Old 08-21-2007, 10:48 AM
Sam Sam is offline
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Default Re: Network wide e-mail issues.

Is this just for shared servers/reseller servers or are dedi servers affected aswell?

Thanks for the info

Last edited by Sam; 08-21-2007 at 10:56 AM.
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  #3  
Old 08-21-2007, 10:49 AM
Sam Sam is offline
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Default Re: Network wide e-mail issues.

It must be for everyone:

Code:
[root@vortex ~]# nslookup sbl.spamhaus.org
Server:         207.218.192.38
Address:        207.218.192.38#53

Non-authoritative answer:
*** Can't find sbl.spamhaus.org: No answer
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  #4  
Old 08-21-2007, 10:56 AM
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Default Re: Network wide e-mail issues.

Yes, same here, but fine from my ISP
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  #5  
Old 08-21-2007, 11:33 AM
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GatorPatrick GatorPatrick is offline
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Default Re: Network wide e-mail issues.

This is currently affecting all boxes in the datacenter. Also our office in Houston is affected as well:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

H:\>nslookup sbl.spamhaus.org
Server: hg1012.houston.hostgator.com
Address: 192.168.1.12

Name: sbl.spamhaus.org


H:\>
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  #6  
Old 08-21-2007, 04:00 PM
rsd rsd is offline
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Default Re: Network wide e-mail issues.

What is the status on this? I am a reseller and all of my clients are calling me.
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  #7  
Old 08-21-2007, 05:23 PM
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gtgeorge gtgeorge is offline
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Default Re: Network wide e-mail issues.

Quote:
Originally Posted by rsd View Post
What is the status on this? I am a reseller and all of my clients are calling me.
Hmmm must be affecting your server a lot worse than our dedicated.... we have no problems with this issue yet.

You should tell all clients your server admins are working on resolving the issue.?
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  #8  
Old 08-21-2007, 10:53 PM
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Default Re: Network wide e-mail issues.

This issue is no longer occurring, we were able to resolve this issue midday today. We do not expect this issue to reoccur.
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  #9  
Old 08-22-2007, 06:25 AM
Johnxtampa Johnxtampa is offline
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Default Re: Network wide e-mail issues.

I'm assuming this refers to incoming emails getting bounced?

If by mid-day today, you meant mid-day August 21, then it's not fixed. I've gotten dozens of complaints about emails not being accepted, including some as late as 8pm yesterday, Aug. 21
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  #10  
Old 08-22-2007, 09:08 AM
rsd rsd is offline
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Default Re: Network wide e-mail issues.

We are still having issues also. All of our sites and email are down. We are on the Avenger server.
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  #11  
Old 08-22-2007, 09:11 AM
johnfron johnfron is offline
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Default Re: Network wide e-mail issues.

Same here on Avenger...
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  #12  
Old 08-22-2007, 09:15 AM
rsd rsd is offline
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Default Re: Network wide e-mail issues.

This is killing me. All of my resold clients are calling and complaining
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  #13  
Old 08-22-2007, 09:19 AM
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Default Re: Network wide e-mail issues.

avenger.hostgator.com is displaying not found for me. If that is the server address it is down.
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  #14  
Old 08-22-2007, 10:06 AM
Sam Sam is offline
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Default Re: Network wide e-mail issues.

Quote:
Originally Posted by gtgeorge View Post
avenger.hostgator.com is displaying not found for me. If that is the server address it is down.
hehe, avenger.websitewelcome.com
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  #15  
Old 08-22-2007, 10:20 AM
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Default Re: Network wide e-mail issues.

Quote:
Originally Posted by _Sam_ View Post
hehe, avenger.websitewelcome.com
geez I forgot about the websitewelcome.com, but ended up trying to access via the ip and was still not found and was definitely down.
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  #16  
Old 08-23-2007, 03:56 PM
minorprophet minorprophet is offline
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Default Re: Network wide e-mail issues.

"A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

dale@thewaylc.com
retry timeout exceeded"

Metro is still having this problem!! Any help?
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  #17  
Old 08-23-2007, 04:23 PM
minorprophet minorprophet is offline
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Default Re: Network wide e-mail issues.

Ok found out the problem on one domain. The site was over Quota.

But I just created a brand new site marcotek.com and it is still not working I am trying to move it to google.
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  #18  
Old 08-23-2007, 06:47 PM
ghpk ghpk is offline
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Default Re: Network wide e-mail issues.

Quote:
Originally Posted by minorprophet View Post
Ok found out the problem on one domain. The site was over Quota.

But I just created a brand new site marcotek.com and it is still not working I am trying to move it to google.
if you've recently updated the nameservers you would need to wait 24-72 hours for the DNS to fully propogate.
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  #19  
Old 08-23-2007, 09:36 PM
minorprophet minorprophet is offline
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Default Re: Network wide e-mail issues.

Thanks google was working fast already switched and working within 15 minutes!

Again thanks for the help.
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