All problems are either going to be network side or server side.
When a problem is network side everyone we host will be affected. When a problem is server side on average only about 45-55 accounts will be affected.
We our in the NAC datacenter which is one of the most prestigious datacenters in the country. Any planned or unplanned network downtime will be posted in this forum.
There is no 100% uptime server If anyone ever claims their server has a 100% uptime they are either lying or they don't perform the necessary upgrades that prevent a machine from being compromised.
Servers have many different services. Apache is what they call the service that loads your site's pages. When apache goes down all your other services such as email, ftp, MySQL could still be running. If one of your server's services should ever stop working please notify us ASAP by calling 561-866-9539 the average service restart / fix takes 30 seconds. Any posts you might have about a service going down on your machine post at [/url]http://forum.hostgator.com/viewtopic.php?t=15&sid=34d34dc1d9ecb23503ac15faaba 44633
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