Need technical Help

[lenny44]

I am in need of some technical help and or direction.
I am new to Hostgator and really a novice to all of this.

Here is my situation. I am hosting a forum on Hostgator that was written created and installed by a coder from India that I found on e-lance. I also have a must need to have all registered users put into an Aweber autorepsonder. I made it a stipulation in the statement of work.

My current situation is this. The hand off to Aweber worked for our first two people who registered. (both were me and they were in the final test phase of the project) They were getting to Aweber after 24 hours. I asked the coder to change it to an hour and we just waited. Well we are now 3 weeks post install and we are getting no new registers sent to Aweber.

Here is what I have been able to piece together.
1) Coder talked to Aweber and they told him he would need to set up a cron job on Hostgator. I also beleive that htere was a discussion about "parsing" (what ever that is)
2) There is a cron job set up (with a string of letters and numbers and I see the word Aweber in there. I view this in the cron manager.
3) I can go to any of the hosted e-mails on Hostgator and I can see the 20 attempted jobs (or more accurately e-mails) in the client.

I sent the string to Hostgator and they said it is in the correct format. I am a little puzzled because no where in the string do I see any reference to my Aweber account name or to which autorepsonder the addresses should be placed. So I don't know if even it did get sent how would Aweber know it is to go to may account and which one of my responders.

So I am basically confused as to where to go......My coder only keeps responding with "everything is set right"......I see a cron job set up......I really don't understand how it would ever get to Aweber correctly

So i guess I am looking for advice from others as to where I should start my quest in the morning. I basically have 3 sources telling me everything is right.....and frankly I do not have enough knowledge to figure out who is right and who is wrong.

Thanks in advance
Len

[Goddess Dix]

a cron job just runs a script on your server at a certain time. the actual info is going to be put together and sent by the script itself, and not in the cron job.

so if you look at the code from the page that's called by your cron job, it should have some indication of where the info is being pulled from.

[Brunski]

Originally Posted by lenny44

I am in need of some technical help and or direction.
I am new to Hostgator and really a novice to all of this.

Here is my situation. I am hosting a forum on Hostgator that was written created and installed by a coder from India that I found on e-lance. I also have a must need to have all registered users put into an Aweber autorepsonder. I made it a stipulation in the statement of work.

My current situation is this. The hand off to Aweber worked for our first two people who registered. (both were me and they were in the final test phase of the project) They were getting to Aweber after 24 hours. I asked the coder to change it to an hour and we just waited. Well we are now 3 weeks post install and we are getting no new registers sent to Aweber.

Here is what I have been able to piece together.
1) Coder talked to Aweber and they told him he would need to set up a cron job on Hostgator. I also beleive that htere was a discussion about "parsing" (what ever that is)

parsing basically refers to passing information to another function to be processed by the function you passed it to. In this case your forum to aweber.

Originally Posted by lenny44

2) There is a cron job set up (with a string of letters and numbers and I see the word Aweber in there. I view this in the cron manager.

ok from I gather you are trying to import leads into your autoresponder hourly?

Originally Posted by lenny44

3) I can go to any of the hosted e-mails on Hostgator and I can see the 20 attempted jobs (or more accurately e-mails) in the client.

Are you getting any error messages? Something to tell you it not being forwarded to Aweber?

Originally Posted by lenny44

I sent the string to Hostgator and they said it is in the correct format. I am a little puzzled because no where in the string do I see any reference to my Aweber account name or to which autorepsonder the addresses should be placed. So I don't know if even it did get sent how would Aweber know it is to go to may account and which one of my responders.

So I am basically confused as to where to go......My coder only keeps responding with "everything is set right"......I see a cron job set up......I really don't understand how it would ever get to Aweber correctly

So i guess I am looking for advice from others as to where I should start my quest in the morning. I basically have 3 sources telling me everything is right.....and frankly I do not have enough knowledge to figure out who is right and who is wrong.

Thanks in advance
Len

From what it sound like is either your forum signup details are not being to Aweber for some reason or They are being sent to Aweber and Aweber doesn't know what to do with it (you haven't set up a trigger ( a condition or phase to parsing to the autoresponder) for the data being sent to Aweber).

Somewhere data is not being send or received by something (not much info to go on I realize).