My tickets disappeared

[ewsg]

Hi!

I have noted something very strange when accessed the tickets central a few minutes ago.

The majority of my tickets disappeared! I submitted two tickets a few hours ago, and one of it, and inumerous others, disappeared.

I have now only two tickets stored: one new that I have opened a few hours ago and one old, opened in Februaby/2008.

Someone knows if is there some problem with the ticket system?

Regards.

[YukonMaster]

Do you know the ticket numbers?

Marcos,

Your ticket history should be visible now. Please verify this by logging into http://tickets.hostgator.com/

[ewsg]

Yes, they are appearing now. Thank you.

But, could you please take a look at my ticket NGH-2507632?

My domain is offline, even if I try to access it through proxy service vtunnel.com.

The first response of your technicians says that the problem was with nameservers, but the nameservers remains the same, the ones provided by HostGator.

A few minutes ago I was talking with Gary, through chat, and they also don't get to access the domain.

Could you please verify?

Best Regards.

[ewsg]

Hello friends

So, my tickets disappeared again.

At your billing system, appears only one of my tickets, and I have inumerous, including another one that I was awaiting a response from you Affiliates Support Team.

Could you please verify?

Regards.

[ewsg]

Complementing my above post, I have posted a new ticket now, and after the insertion, it has disappeared completely.

Could you please verify?

Regards.