Go Back   HostGator Peer Support Forums > HostGator Announcements > Network Status

Notices

Reply
 
Thread Tools
  #1  
Old 05-06-2008, 03:54 PM
rl421403 rl421403 is offline
Hatchling Croc
 
Join Date: Feb 2008
Posts: 16
Default My All Websites Down! MYsql host error?

All My websites are down due to unknown mysql error.

"Error while connecting to MySQL. Failover enacted."

Even Cpanel is also down. Please help.
Reply With Quote
  #2  
Old 05-06-2008, 04:17 PM
Teletuby Teletuby is offline
Hatchling Croc
 
Join Date: Mar 2008
Posts: 1
Default Re: My All Websites Down! MYsql host error?

Same here and live help was offline but now I am in a chat window waiting forever:

https://server.iad.liveperson.net/hc...o/chatinfo.gifA HostGator operator should be with you shortly! Thank you for your patience.

I have submitted a ticket.

Any status please?


Brad
Reply With Quote
  #3  
Old 05-06-2008, 04:21 PM
GatorWesley's Avatar
GatorWesley GatorWesley is offline
HostGator Staff
 
Join Date: Nov 2006
Posts: 883
Default Re: My All Websites Down! MYsql host error?

We had a brief network outage at our Houston office, please let us know if your sites are still offline by coming into livechat (now online as well).
__________________
Wesley

Hostgator / SEOhosting
Sales Manager / Forum Administrator
Reply With Quote
  #4  
Old 05-06-2008, 04:24 PM
rl421403 rl421403 is offline
Hatchling Croc
 
Join Date: Feb 2008
Posts: 16
Default Re: My All Websites Down! MYsql host error?

I just checked and all website are still offline.

I faced same issue with live chat. waiting forever.
Reply With Quote
  #5  
Old 05-06-2008, 04:24 PM
GatorWesley's Avatar
GatorWesley GatorWesley is offline
HostGator Staff
 
Join Date: Nov 2006
Posts: 883
Default Re: My All Websites Down! MYsql host error?

What is your primary domain? Do you have a ticket submitted on this?
__________________
Wesley

Hostgator / SEOhosting
Sales Manager / Forum Administrator
Reply With Quote
  #6  
Old 05-06-2008, 04:26 PM
rl421403 rl421403 is offline
Hatchling Croc
 
Join Date: Feb 2008
Posts: 16
Default Re: My All Websites Down! MYsql host error?

NO i didnt submit ticket till now. should I. I was trying to figure out what is the error.

when i saw all websites with same mysql error it confirmed host problem.

I am submitting a ticket.
Reply With Quote
  #7  
Old 05-06-2008, 04:29 PM
GatorWesley's Avatar
GatorWesley GatorWesley is offline
HostGator Staff
 
Join Date: Nov 2006
Posts: 883
Default Re: My All Websites Down! MYsql host error?

It appears to be a MySQL connection error, however there is an issue with your billing that I have just sent you a private message about. Please reply to me on that issue through private messages.
__________________
Wesley

Hostgator / SEOhosting
Sales Manager / Forum Administrator
Reply With Quote
  #8  
Old 05-06-2008, 04:37 PM
rl421403 rl421403 is offline
Hatchling Croc
 
Join Date: Feb 2008
Posts: 16
Default Re: My All Websites Down! MYsql host error?

Just submitted a ticket.
Reply With Quote
  #9  
Old 05-06-2008, 04:45 PM
GatorJoshL's Avatar
GatorJoshL GatorJoshL is offline
HostGator Staff
 
Join Date: Nov 2007
Posts: 817
Default Re: My All Websites Down! MYsql host error?

Good afternoon,

There was an issue with MySQL on the server, I have corrected the issue and your sites are now back online. Thank you for brining this to our attention. I have sent a reply through the ticket system which should be sent to your email.

-Josh
Reply With Quote
  #10  
Old 05-06-2008, 04:48 PM
rl421403 rl421403 is offline
Hatchling Croc
 
Join Date: Feb 2008
Posts: 16
Default Re: My All Websites Down! MYsql host error?

Thank you Josh.

All seems to be working now.
Reply With Quote
  #11  
Old 05-06-2008, 06:42 PM
GatorJoshL's Avatar
GatorJoshL GatorJoshL is offline
HostGator Staff
 
Join Date: Nov 2007
Posts: 817
Default Re: My All Websites Down! MYsql host error?

Quote:
Originally Posted by Teletuby View Post
Same here and live help was offline but now I am in a chat window waiting forever:

https://server.iad.liveperson.net/hc...o/chatinfo.gifA HostGator operator should be with you shortly! Thank you for your patience.

I have submitted a ticket.

Any status please?


Brad
All should be good on that server now, let us know if you see any further issues.

Josh Loe
Reply With Quote
Reply

Bookmarks

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off

Forum Jump

All times are GMT -6. The time now is 04:10 AM.

 
Forum SEO by Zoints