mr2turbo - Page 2

#26 10-25-2006, 03:00 AM

My reply from tech support

" We are performing maintenance on this server to correct an array issue, it will be back up momentarily. "

#27 10-25-2006, 03:24 AM

Momentarily an hour and a half ago?

Impressive as always.

RBX0122 · #28 10-25-2006, 03:34 AM

New response

"
The server is currently being rsynced to another server and the chassis of the server is being replaced due to hardware problems. For updates regarding this issue, please see the forum post

http://forums.hostgator.com/showthread.php?t=11417
"

#29 10-25-2006, 05:28 AM

Morning,

I am in the UK along with all my clients who are already p'd off. What great service with an update from someone at HostGator how long ago?

Good luck with your clients.

Andy

#30 10-25-2006, 05:38 AM

Oh...and to top it off....

I had to wake up at 4:30 am just to see if this was working.

***GatorDaveC*** · #31 10-25-2006, 05:48 AM

Server mr2turbo is up and running now, thankfully we were able to save all of the client data so none of your accounts or information was lost. We are very sorry about the downtime, but in order to prevent data loss, it was imperative to halt disk usage on the server.

It is also important to note that there is a scheduled downtime on the mr2turbo on Saturday morning at ~2AM EST to clean the RAID array.

RBX0122 · #32 10-25-2006, 06:10 AM

My sites are up but have no email access

#33 10-25-2006, 06:14 AM

when will email be up and working?

***GatorShashank*** · #34 10-25-2006, 06:18 AM

POP3 and IMAP access has been fixed. I see many users successfully accessing the mails now.

echinacea · #35 10-25-2006, 07:59 AM

Is this problem has been resolved? I still can't get my email and my client's websites are still down. They are way over p** off now.

#36 10-27-2006, 12:25 AM

Are we having trouble yet again? No Site, No Cpanel.

#37 10-27-2006, 12:42 AM

Quote:

Originally Posted by Unregistered

Are we having trouble yet again? No Site, No Cpanel.

The latest issue is a result of a network issue with our provider that is affecting several servers.

We'll have updates available shortly.
Thank you for your time!

#38 10-27-2006, 12:53 AM

Quote:

Originally Posted by GatorDaveM

The latest issue is a result of a network issue with our provider that is affecting several servers.

We'll have updates available shortly.
Thank you for your time!

The issue was resolved earlier. I still don't have many details on it however but in the event I receive them I'll post them here.

Thank you for your time!