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  #1  
Old 09-21-2007, 11:58 AM
tinytimrob tinytimrob is offline
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Question More questions for HostGator

I am now seriously interested in setting up a shared hosting account with HostGator as my current web hosts have too much downtime and you seem to offer all that I require (and much more besides) to move my site here.

Questions that I have before I make the final decision as to whether or not to move:

- Can I simply set my www A record (and other records as appropriate) to HostGator's IP address, rather than change to hostgators nameservers, because I require full DNS control which the shared hosting won't (or doesn't appear to) offer. (I have this setup at my current web host, the A records point to my host when I have subdomains set up there, other subdomains point elsewhere using a combination of A and CNAME records to other hosts/servers as needed)

- Can you please give me some information about confirming my identity r.e. account creation? For example, what circumstances would i be asked for paperwork or scanned documents, and what documents could I provide?

- I run a very small website for a friend from a subdomain (he does not pay me, it is not as part of a business, and is a one-off thing), would I be allowed to run this from the shared plan, or would it count as "reselling"

- How can I count the number of INODES i currently have without having to do it manually (my host only has a file count and not a folder count), and if I transfer my website and there are too many INODES, and my account is disabled, is it OK if I simply delete some to restore my account?

- If there is ever a copyright violation on my account and it is disabled, would my account be re-activated if the violating files/works were deleted?

Please if possible answer promptly. Thank you.
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  #2  
Old 09-21-2007, 05:57 PM
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slapshotw slapshotw is offline
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Default Re: More questions for HostGator

Yes, you can just do the A record. I do this with a few sites.

Your country will determine what you need for confirmation, what country are you?

If he doesn't pay you, you can do it...but he won't get his own cPanel.
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  #3  
Old 09-22-2007, 02:30 AM
tinytimrob tinytimrob is offline
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Default Re: More questions for HostGator

- Thanks, I presumed as much, just wanted to make sure first.

- United Kingdom.

- He doesn't need his own cPanel, as I will be running this for him. At most, he will be given FTP access to the subdomain and that's it.

- Can someone answer my other questions?

Thanks
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  #4  
Old 09-22-2007, 02:33 AM
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gwyneth gwyneth is offline
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Default Re: More questions for HostGator

Quote:
Originally Posted by tinytimrob View Post
- Thanks, I presumed as much, just wanted to make sure first.

- United Kingdom.

- He doesn't need his own cPanel, as I will be running this for him. At most, he will be given FTP access to the subdomain and that's it.

- Can someone answer my other questions?

Thanks
With all but the smallest plan, your friend could even have his own domain, as an add-on.

There is no innode-counter available through cPanel.

Don't know the other answers.
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  #5  
Old 09-22-2007, 07:35 AM
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Default Re: More questions for HostGator

Quote:
Originally Posted by tinytimrob View Post
- United Kingdom.
Anything that is government issued, ie. Drivers license, Passport, birth certificate etc.
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  #6  
Old 09-22-2007, 04:05 PM
tinytimrob tinytimrob is offline
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Default Re: More questions for HostGator

Thanks, I presume a scanned birth certificate will do fine.

R.E. my friend and subdomain, I know all of the physical limitations of the hosting account, its the TOS I am worried about, as of whether hosting such a site would class as "reselling" (as I believe the terms and conditions state that reselling from a shared plan is forbidden)
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  #7  
Old 09-22-2007, 04:13 PM
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slapshotw slapshotw is offline
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Default Re: More questions for HostGator

As long as you're not making money by hosting your friend, you're fine in the TOS.
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  #8  
Old 09-22-2007, 04:14 PM
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Default Re: More questions for HostGator

Quote:
Originally Posted by tinytimrob View Post
- If there is ever a copyright violation on my account and it is disabled, would my account be re-activated if the violating files/works were deleted?
Most likely. HostGator would probably take this situation on a case by case basis. Please read the Terms and Conditions carefully and verify all questions/answers with an official HostGator staff member.
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  #9  
Old 09-22-2007, 04:22 PM
tinytimrob tinytimrob is offline
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Default Re: More questions for HostGator

Thank you for your support in the matter
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  #10  
Old 09-22-2007, 05:20 PM
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Default Re: More questions for HostGator

And for an official answer to your questions, you may want to send them to sales [at] hostgator.com
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  #11  
Old 09-23-2007, 04:02 AM
tinytimrob tinytimrob is offline
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Default Re: More questions for HostGator

Thanks, I'll do this.
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  #12  
Old 09-23-2007, 05:38 AM
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Default Re: More questions for HostGator

I was wondering about the inodes aswell. I counted them by using CuteFTP and connecting to the main ftp. Going to the root directory, selecting everything and click properties. This counted all the folders and files (took about 5 mins though).
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  #13  
Old 09-23-2007, 01:37 PM
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slapshotw slapshotw is offline
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Default Re: More questions for HostGator

If you ticket support (or maybe even ask live chat) they can run a command to count it. It should take a few seconds and will give you the same number they would use.
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