Memory Issues [resolved]

[lurebeauty]

Where are all the forums?

Im really aggravated with hostgator. I kept getting "out of memory" errors, they told me if i moved to a dedicated server, they would go away. I specifically said "If i buy this package, i will never get the memory error again? because i dont want to pay all this money if im going to have the same problem" and i was told and i quote: " This issue should now be resolved permanently. "

i STILL am getting out of memory errors EVERYTIME i add a product, i have to keep going on live help and they tell me: "your memory limit is at the same level as shared" - yet this weekend i was told my memory was bumped way up past it.

I was told i should not get this error at all anymore, yet i get it every hour.

im tired of being told one thing by someone and then something different from someone else.

[GatorDHanna]

I'm sorry to hear about the trouble you've been having. I'd like to investigate this and have someone help you out and get you a resolution as soon as possible.

I searched using the email address associated with your forum account, but was unable to find a matching account account in our ticket or billing systems.

Would you mind PM'ing me your domain name and any ticket IDs related to this issue so I can check into it and work on getting you a resolution?

[GatorDHanna]

We found your ticket history with us and it looks like you heard back and worked with a couple of our system administrators yesterday.

Are you still running into problems? If you are, please let us know and we'll do what we can to help.

Thanks for your understanding.

[lurebeauty]

Thank you. I should have updated this thread but i forgot. It seems they fixed everything. thank you