mbox to maildir conversion -- Mail Services

Hello,

diplomat through impala are being done now, they should be done shortly.

My apologies, the post didn't work properly on the forum the first try.

[GatorDaveC]

The saturn server will be converted to maildir shortly.

mini -> skyline are converting now

[besnikl]

Dear GatorBilly,

when are you expecting to finish with the mini server as non of my mails are working in my reseller account.

Thank you very much indeed for your time.

Besnik

Originally Posted by GatorBilly

mini -> skyline are converting now

[amartins]

Apparently porsche is being done now... no warning and during business hours.

HG has been promissing us an adequate warning system.. is it on the backburner or is the burner off?

Ticket ID: IZA-328932

[besnikl]

Mails are back on track now in Mini Server ...

Thanx guys.

Cheers.
Besnik

We have started maildir conversions on the following servers:
solara
taurus
vito
volvo
tahoe
metro
sunfire
omni
superbee
stratus

[targa]

Unable to submit new support ticket. Get this error:
Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2)


Apparently, you decided to upgrade the mail server during business hours (brilliant!), which disabled many of my customers email send/receive capability. After hours of frustration with chat and ticket support - when it worked briefly early this a.m. - who mostly told me to "make sure my smtp server is checked for authentication...!" it now appears that this mess has been going on for days!

One of my clients is requesting I send him any mail messages that were sent to him today but did not get due this mess. Anyway I can retrieve them?? I cannot find any messages in /mail folders under affected accounts. They are empty. Are they gone for good? What's a good way to explain this to my customers?

I would give you ticket numbers and such, but your ticket system doesn't work either.

[slapshotw]

Go to support.hostgator.com -- you can submit tickets there without using email.

[targa]

yes, I tried there more than once. Error on ticket submissions. Finally was able to get through on phone and was informed that the ticket support system was also down.

[Serra]

Originally Posted by targa

What's a good way to explain this to my customers?

Seems fairly simple. The hosting company had a problem and the emails were lost. What more do they need to know?

[GatorDaveC]

ninja.websitewelcome.com and mercedes.websitewelcome.com are going to be converted to maildir shortly.

[GatorDaveC]

The following servers are going to be converted to maildir tonight.

gatorasp.hostgator.com
s2000.websitewelcome.com
smartcar.websitewelcome.com
touareg.websitewelcome.com
tucson.websitewelcome.com
vanquish.websitewelcome.com

[JBauer]

Originally Posted by GatorDaveC

The following servers are going to be converted to maildir tonight.

gatorasp.hostgator.com
s2000.websitewelcome.com
smartcar.websitewelcome.com
touareg.websitewelcome.com
tucson.websitewelcome.com
vanquish.websitewelcome.com

Has the process already started on Vanquish? When will it be completed? Why was I not notified?

-Justin

[JBauer]

My mailbox did not automatically convert to the new format. A call in to the helpdesk and a rerunning of the script resolved the prolblem.

Justin

[Serra]

Originally Posted by JBauer

Why was I not notified?

...and the world wonders.

[aqw]

Has touareg completed the conversion yet? It appears new messages are being put into the inbox file on my domains. I was under the impression that new messages will be delivered to the cur folder with maildir. IMAP is reading cur, but not the inbox file. Is it part of the script to convert the inbox file over to the cur folder?