May 12, 2009 Network Outage Details

[jeds]

Originally Posted by alvin

I own the website http://www.files2send.com/ and actually have a backup server prepared for situations such as this when the main server goes down. However, with hostgator DNS servers and DNS manager service down as well, my backup server was useless.

At the risk of exposing my dns naivete but also to possibly grow my same knowledge; shouldn't the backup server have kicked in if it was listed at the registrar as nameserver3, if you have hg's (or your private ns's) in 1st and second?

Note, I have a reseller acct, no dedi experience, if this post was referring to such (if that makes any difference).

[quietFinn]

This is a quote from a post in DNSStuff forums:

There is no way to assign priorities to NS records for a domain. Queries are referred to the various NS hosts in a round-robin fashion. The only commonly used records that have a priority are MX records.

[jeds]

So it would work if both hosts were fully synchronized?

[jz1977]

It's been a while now. and from this location I still cannot access the websites. is there a ban on ip 71.28.135.156? I can access webmail. can someone please check this.

[jz1977]

i mean, pop3
even the name server wont come up http://maserati.websitewelcome.com/
i reset the router, cleaned out the host log and its irritating me.

[striddy]

Originally Posted by jz1977

i mean, pop3
even the name server wont come up http://maserati.websitewelcome.com/
i reset the router, cleaned out the host log and its irritating me.

You are better off submitting a ticket than posting here.

Or if you provide a domain name we can do some checking for you.

[jz1977]

yea, i will submit a support ticket, the domains are online, because i can access them from a remote location. Ever since the morning of this outage the sites been offline from this location.

One of the domains are JeffZakovec.com

We have a neighbor, and tomorrow we will have her check the address too.
If it works from there, then i know it is an isolated problem.
Never had this happen before, and when it did happen it went away within a few days.
Thats why i was asking if that ip was banned. or some sort.
We run a dynamic Windstream DSL network on a linksys wrt300N ver1.1 router.
7 PC Ethernet and jeffzakovec.com or any other domains on that server is not accessible.
however, if i use http://70.87.126.226/~jeffzako/ then its reachable.
Regards,
-Jeff Zakovec

[striddy]

Originally Posted by jz1977

yea, i will submit a support ticket, the domains are online, because i can access them from a remote location. Ever since the morning of this outage the sites been offline from this location.

One of the domains are JeffZakovec.com

I can access that domain without problem.

Try accessing your site via pagewash.com.

Then it's ticket time.

[regentronique]

I can reach that webpage with no problem.

It must be either your nameserver or your firewall on your side that is the problem...

[jz1977]

I can reach pagewash.com just fine, and have already submitted a ticket.
Strange?
regards
-Jeff Zakovec.