Mail Queue Manager have root@web.domain.com

[yagami_kira]

Is it normal to have a bunch of mails stucked up in the Mail Queue Manager coming from root@web.domain.com ? They seems to be update of some sort. with the subject of 1RWQZ7-******-** (serial number most likey) etc..

Will they be erased automatically eventually? On one of my other VPS, they're there for 5 days and they're not being erased automatically.

[quietFinn]

Originally Posted by yagami_kira

Is it normal to have a bunch of mails stucked up in the Mail Queue Manager coming from root@web.domain.com ? They seems to be update of some sort. with the subject of 1RWQZ7-******-** (serial number most likey) etc..

Will they be erased automatically eventually? On one of my other VPS, they're there for 5 days and they're not being erased automatically.

The 1st column is Email ID, it has nothing to do with the subject.
If you click the ID you'll see the email itself.

Exim default configuration gives up retrying after 4 days, but that can be changed. Check your Exim configuration.

[yagami_kira]

Thanks quietFinn. That's a good thing to know. The hostgator support team didn't tell me that. Let's see if they will be erased automatically in a few days.

[GatorMusee]

These emails sometime contain important information - and by default, too, the root user is listed in never_users in Exim's configuration.

You can have emails for root forwarded to another email account - login to WHM as root and go to Change System Mail Preferences. This should make it unnecessary to wait for emails to prune after 4 days.