Go Back   HostGator Peer Support Forums > HostGator Announcements > Network Status

Notices

Reply
 
Thread Tools
  #1  
Old 11-17-2007, 04:50 PM
davkrev davkrev is offline
Hatchling Croc
 
Join Date: May 2007
Posts: 9
Default Mail Problems on Mercedes

Anyone else having trouble sending out email from mercedes? Every time I try to send to an email address that's not on the mercedes server, I get the following error message:

Code:
This message was created automatically by mail delivery software.

A  message that you sent could not be delivered to one or more of  its
recipients. This is a permanent error. The following address(es)  failed:

 email@address.com
     SMTP error from remote mail server after RCPT TO:<email@address.com>:
    host  gateway.websitewelcome.com [74.52.222.226]:
    553 sorry, that domain isn't  in my list of allowed rcpthosts (#5.7.1)

------ This is a copy of the  message, including all the headers. ------
Reply With Quote
  #2  
Old 11-17-2007, 04:56 PM
Sam Sam is offline
Emperor Croc
 
Join Date: Jan 2007
Location: /bin/false
Posts: 3,057
Default Re: Mail Problems on Mercedes

Drop a ticket into support, sounds like a problem with the gateway

EDIT: are you trying to send it to email@address.com? or did you change that from your email?
Reply With Quote
  #3  
Old 11-17-2007, 05:44 PM
davkrev davkrev is offline
Hatchling Croc
 
Join Date: May 2007
Posts: 9
Default Re: Mail Problems on Mercedes

I changed my address, i've tried sending to all kinds of addresses, gmail hotmail etc.

I've put in a support ticket so i'll let post any updates I hear of.
Reply With Quote
  #4  
Old 11-18-2007, 12:07 AM
GatorDaveC's Avatar
GatorDaveC GatorDaveC is offline
HostGator Staff
 
Join Date: Mar 2006
Location: Ontario, Canada
Posts: 937
Default Re: Mail Problems on Mercedes

The issue should be resolved now. It looks like the Mercedes server had a secondary IP added to our monitoring system which is where we get our allowed server IPs from on our gateway. Sorry about that.


----
SMTP>> DATA
SMTP<< 250 ok
SMTP<< 250 ok
SMTP<< 354 go ahead
SMTP>> writing message and terminating "."
SMTP<< 250 ok 1195365994 qp 20501
SMTP>> QUIT
LOG: MAIN
----
Reply With Quote
Reply

Bookmarks

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off

Forum Jump

All times are GMT -5. The time now is 01:30 PM.