Mail App Configuration

[Smoke]

I have two e-mail addresses associated with different accounts/domains hosted here and for some reason, with the EXACT same configuration (exact meaning the same settings/format, mail server information specific for each domain, user name format, etc), one account works fine (both sending and receiving) and the other one does not. Any ideas?

Thanks-
Smoke

[angeleyz]

on the one that doesn't work, try making your username your full email addy instead of just the username (assuming it's not already this way of course)

[Smoke]

Originally Posted by angeleyz

on the one that doesn't work, try making your username your full email addy instead of just the username (assuming it's not already this way of course)

I had tried but tried again just to verify (tried user name, user name + domain, user name @ domain, etc.) No love! The only thing I haven't tried from the FAQ is using the ip instead of the mail server name. something i should try or ?

Thanks-
Smoke

[GatorBrent]

yes give that a try it's most likley still proprogating.

[Smoke]

using the IP worked - both accounts/sites have been live for quite awhile so I wouldn't have guessed there were be an issue with propogation but if it works, why question it...

thanks for your help