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  #1  
Old 08-06-2007, 12:57 PM
Marinescu Paul Marinescu Paul is offline
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Unhappy I`m very sad

My name is Marinescu Paul a few days ago i posted a ticket to purchase a web hosting package for my bussiness!
All good till now..(All my friends tell me great things about hostgator.com)
On 2 august I wake up and go to the bank and make a transfer to this



All dandy and fine....
I waited to days and nothin...
Now its 6 august and still nothin....
My bank [BRD] tells me the transfered was made...
I simply am speachless I lost 120 USD and i remainend whitout hosting!

Last edited by Marinescu Paul; 08-06-2007 at 01:53 PM.
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  #2  
Old 08-06-2007, 01:03 PM
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GatorWesley GatorWesley is offline
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Default Re: I`m very sad

Hello,

What is your ticket number where the wire transfer was discussed? I'll be more than happy to look into this further for you.
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  #3  
Old 08-06-2007, 01:03 PM
Marinescu Paul Marinescu Paul is offline
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Default Re: I`m very sad

Jason Muni http://support.hostgator.com/themes/.../img_staff.gif http://support.hostgator.com/themes/...ault/space.gif http://support.hostgator.com/themes/..._emailopen.gif Posted On: 31 Jul 2007 06:04 AM Hello,
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  #4  
Old 08-06-2007, 01:03 PM
Marinescu Paul Marinescu Paul is offline
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Default Re: I`m very sad

Wpd-445262
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  #5  
Old 08-06-2007, 01:04 PM
Marinescu Paul Marinescu Paul is offline
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Default Re: I`m very sad

Take your time and read i just i`m a worried customer..
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  #6  
Old 08-06-2007, 01:08 PM
Marinescu Paul Marinescu Paul is offline
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Default Re: I`m very sad

So i lost my money beacuse a employee made a mistake no ?
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  #7  
Old 08-06-2007, 01:14 PM
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GatorWesley GatorWesley is offline
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Default Re: I`m very sad

Jason replied on the 4th stating that it takes a few business days for the payment to clear. You submitted payment on the 3rd, today is the next business day after that, so we will post the payment to your account as soon as it has cleared.
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  #8  
Old 08-06-2007, 01:16 PM
Marinescu Paul Marinescu Paul is offline
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Default Re: I`m very sad

Hi,

hostgator moved..

There new address is:

HostGator.com
11251 Northwest Freeway, Suite 400
Houston, TX 77092
United States of America
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I understand he provided a wrong adress?is that wright ?
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  #9  
Old 08-06-2007, 01:17 PM
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GatorWesley GatorWesley is offline
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Default Re: I`m very sad

Our bank address is still our Florida address. The information you were given is correct.
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  #10  
Old 08-06-2007, 01:17 PM
Marinescu Paul Marinescu Paul is offline
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Default Re: I`m very sad

Quote:
Originally Posted by GatorWesley View Post
Jason replied on the 4th stating that it takes a few business days for the payment to clear. You submitted payment on the 3rd, today is the next business day after that, so we will post the payment to your account as soon as it has cleared.
Yes but i made the payment on 2 and now its 6..
How long do i have to wait?)
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  #11  
Old 08-06-2007, 01:19 PM
Marinescu Paul Marinescu Paul is offline
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Default Re: I`m very sad

I can fax my receipt from my bank
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  #12  
Old 08-06-2007, 01:19 PM
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GatorWesley GatorWesley is offline
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Default Re: I`m very sad

Also please do not post our bank information on the public forums again.
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  #13  
Old 08-06-2007, 01:20 PM
Marinescu Paul Marinescu Paul is offline
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Default Re: I`m very sad

Quote:
Originally Posted by GatorWesley View Post
Also please do not post our bank information on the public forums again.
I`m sorry
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  #14  
Old 08-06-2007, 01:20 PM
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GatorWesley GatorWesley is offline
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Default Re: I`m very sad

Quote:
Originally Posted by Marinescu Paul View Post
Yes but i made the payment on 2 and now its 6..
How long do i have to wait?)

We will notify you via email once the funds have been received. It should be within the next day or two since it has only really been one full business day since the transfer was initiated.
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  #15  
Old 08-06-2007, 01:22 PM
Marinescu Paul Marinescu Paul is offline
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Default Re: I`m very sad

Thank you sir
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  #16  
Old 08-06-2007, 01:24 PM
Marinescu Paul Marinescu Paul is offline
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Default Re: I`m very sad

Quote:
Originally Posted by GatorWesley View Post
We will notify you via email once the funds have been received. It should be within the next day or two since it has only really been one full business day since the transfer was initiated.
Yes but i have one question if you don`t mind...
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  #17  
Old 08-06-2007, 01:25 PM
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GatorWesley GatorWesley is offline
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Default Re: I`m very sad

Since this is a pre-sales issue, I am moving this to the appropriate forum.
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  #18  
Old 08-06-2007, 01:28 PM
Marinescu Paul Marinescu Paul is offline
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Default Re: I`m very sad

How can the bank say the money are in the account and hostgator say they didn`t receive it ?
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  #19  
Old 08-06-2007, 01:32 PM
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GatorWesley GatorWesley is offline
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Default Re: I`m very sad

It may be in our account today, Brent will check it this afternoon and update this thread.
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  #20  
Old 08-06-2007, 01:33 PM
Marinescu Paul Marinescu Paul is offline
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Default Re: I`m very sad

Ok Thank You
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  #21  
Old 08-06-2007, 05:48 PM
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slapshotw slapshotw is offline
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Default Re: I`m very sad

Stop posting a million replies about this! They're not going to steal your money! Banks can debit your account, then take a few days before putting it in the new account.
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  #22  
Old 08-06-2007, 05:52 PM
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Default Re: I`m very sad

Quote:
Originally Posted by slapshotw View Post
Stop posting a million replies about this! They're not going to steal your money! Banks can debit your account, then take a few days before putting it in the new account.
Dude- this thread all happened in about 30min. The client has not replied since then- leave it be.
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  #23  
Old 08-06-2007, 06:54 PM
othellobloke othellobloke is offline
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Default Re: I`m very sad

Quote:
Originally Posted by slapshotw View Post
Stop posting a million replies about this! They're not going to steal your money! Banks can debit your account, then take a few days before putting it in the new account.
Loosen up. Have you forgotten what it's like to be a newbie at something?
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  #24  
Old 08-06-2007, 07:20 PM
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enet enet is offline
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Default Re: I`m very sad

Quote:
Originally Posted by othellobloke View Post
Loosen up. Have you forgotten what it's like to be a newbie at something?
Really, it is obvious that this guy is concerned about where his money went, im sure everyone here has been concerned one time or another when dealing with a new company, best for all to stay out of it and let HG staff do their job...give this guy a break.
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  #25  
Old 08-06-2007, 07:22 PM
othellobloke othellobloke is offline
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Default Re: I`m very sad

I am. I was talking to slapshot.
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