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#1
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hi all
48+ hours are passed since i buyed an hosting package + domain and i still cant get into the cpanel from my site url " www.mysite.com/cpanel ", i can only do it trought the ip address and also ftp does work only if i put the ip address... whats the probelm? i uploaded index.html to the main directory to test my site out but it doesnt work... any suggestions? i contact the assistance yesterday and he said that is the dns that is not propagated and the company will do it for me... but 48+ hours are passed so im starting worrying... what is can be? please help ps. this is not the first company i tryed so im not really a beginner.. manuel |
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#2
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Quote:
__________________
quietFinn - netFinn Finland "Be who you are and say what you feel because those who mind don't matter and those who matter don't mind." - Dr. Seuss |
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#3
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actually i didnt set the nemeservers and i cant figure out how to set them.. they said that they do all things for me to make my site run? |
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#4
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Go to http://www.dnsstuff.com/ and enter your domain name in the WHOIS Lookup form (left side 3rd from top) and check the nameserver entries. If they are not correct you should contact HG support.
__________________
quietFinn - netFinn Finland "Be who you are and say what you feel because those who mind don't matter and those who matter don't mind." - Dr. Seuss |
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#5
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oh well it says "NOT FOUND" ! now i have setn the following email to support@hostgator.com ... " hi, 48+ hours are passed since i bought an hosting package + domain name and my site still inactive! yesterday the online assistance said that the DNS is not propagated yet but now are passed 3 days and i have read that it take 24 to 48 hours to being set up, also they said that they will do all things for me and i dont need to set the DNS by myself.. CORRECT!? how long i need to wait to have my site run? thanks ps. my site is bitcentral.org and my username is spartan " i hope that they will solve the problem oh and thanks quietFinn for the help manuel |
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#6
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I just checked and it propagated for me, and looking up the whois it shows:
Name Server:NS127.HOSTGATOR.COM Name Server:NS128.HOSTGATOR.COM as the DNS servers, so if you can't see it yet, blame your ISP and there DNS servers not updating...... At this point it is NOT HG's problem |
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#7
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#8
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