A little help with custom error pages

dcorwin · #1 01-29-2004, 04:31 PM

I'm trying to set this up and it seems like it should be easy (change the 404.shtml page via the control panel's editing window). But that doesn't seem to do it. Is there an additional setting somewhere or something?

Thanks,
Dave

dcorwin · #2 01-31-2004, 01:23 PM

Yeah, I just went through the Flash tutorial. It's pretty straight forward, but the error page 404 doesn't come up when I type in a bad url. It does come up when I type it in directly though: http://www.digitalcomplete.com/404.shtml

So... any ideas?

Thanks,
Dave

unclebud · #3 02-01-2004, 02:40 PM

I just decided to have the page direct automatically. Here is the script that I use:

<html>
<head>
<meta http-equiv="content-type" content="text/html;charset=iso-8859-1">
<meta http-equiv="refresh" content="1; URL=http://www.digitalcomplete.com;">


It seems to work just fine for me. I did have it going to a 'redirect page', but figured that this was just as easy.

BTW, I tried your error page and it worked the same way for me. When I typed in an invalid page it came up with an error, but when I used your 404 link it worked just fine....?

dcorwin · #4 02-01-2004, 04:58 PM

I was using similar code but minus the head and html tags. I copied and pasted the above script with no luck. I'm filling out the "404 section" under the "Error pages" button of the cpanel. Is there somewhere else I need to turn on custom error pages or some global setting?

Thanks in advance,
Dave

unclebud · #5 02-02-2004, 09:41 AM

All I did was cut/past the above text in the 404 errror page and everything worked globally for me???

Let us know if you find out anything...

Quote:

Originally Posted by dcorwin

I was using similar code but minus the head and html tags. I copied and pasted the above script with no luck. I'm filling out the "404 section" under the "Error pages" button of the cpanel. Is there somewhere else I need to turn on custom error pages or some global setting?

Thanks in advance,
Dave

dcorwin · #6 02-05-2004, 01:26 AM

Just to reiterate the problem:

Custom 404 pages aren't working. I've (probably) correctly filled out the custom error page 404.shtml, it still doesn't work when I bring up a missing page. Is there some other setting or some misconfiguration with the server paths, etc?

Thanks,
Dave

***GatorBrent*** · #7 02-05-2004, 12:05 PM

Please email in this problem with your login. domain / username / password.

abstraktMedia · #8 02-05-2004, 05:36 PM

Another way is to create you own .htaccess file and dump it in you public_html dir (you'll have to make your custom errorpage ofcourse)....

the syntax is :
ErrorDocument CODE URL

example:
ErrorDocument 404 404.html

hope this helps....

dcorwin · #9 02-05-2004, 05:37 PM

Thanks, they got it. It was a whm thing. All is good now.

-Dave

unclebud · #10 02-05-2004, 08:27 PM

Hey Dave,

What was set up wrong with your WHM??? Please let us all know so we can watch out for it in the future.

Thanks!

dcorwin · #11 02-05-2004, 08:35 PM

Hey Bud,
You'd have to ask Master Gator. All I know is they fixed it. So if you have a problem just tell them and they'll fix it. It wasn't a setting or anything though, more like one particular software issue.

-Dave

***GatorBrent*** · #12 02-06-2004, 02:23 AM

His server was using the most "stable version" of cpanel. Error pages not working was a bug in their so called "stable version" so we upgraded to the newested release version problem fixed.

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