Linux VPS Soft Launch

[bickern]

Originally Posted by GatorDaveC

You can install any SSL that you would like, we don't give you a free signed SSL with the VPS, but you can generate self signed ones, or purchase one.

Does a self signed one work the same as a purchased one?

What is the downside of a self signed?

cheers

update.....

http://wavespace.info/archives/184-T...tificates.html

I think that article put me off that idea

[mryellow]

Invalid Code
anybody have coupon for VPS hosting

[GatorNathon]

Originally Posted by mryellow

Invalid Code
anybody have coupon for VPS hosting

The only coupon that was available for VPS is no longer valid as of midnight. I apologize.

[GatorNathon]

Originally Posted by bickern

Does a self signed one work the same as a purchased one?

What is the downside of a self signed?

cheers

update.....

http://wavespace.info/archives/184-T...tificates.html

I think that article put me off that idea

A self signed cert is secure but is not verified by an outside party. This will give errors in a browser no matter what.

A self signed cert is only a good idea if it is being used for internally, where customers aren't going to see it. Like a website used just for your company.

[marclallen]

Originally Posted by ryanhellyer

I may have to take that back.

Live chat told me it was fully managed and that you guys would set up our VPS's to our specs. Now, after purchasing a VPS, they are telling me the opposite.

I've filed a report to the sales team who will hopefully help sort this out, but if it is not the case then this was a waste of time for me and I'm not happy.

Yeah.. I suspected that was rather ambiguous. I think "to your specs" is limited to the package you select.

You get a standard software package and the rest is up to you. It is managed in that they will fix it if it breaks and they take care of backups. I doubt they are monitoring it for issues, though. That would be nice, but unlikely.

One question though, is if I do something and totally trash, say, my Apache installation, am I on my own, is it fixed for free, or do I have support costs?

[mryellow]

how long windows VPS will lauch ?

[quietFinn]

Originally Posted by mryellow

how long windows VPS will lauch ?

That will most likely be in March.

[selmand]

hi this is a good option for me. i need a vps but i have some questions.

1- what is the backup options on VPS servers? because we dont have any complate backup options on reseller hostings :S. will we can complate backup on VPS?

2- if you will transfer my reseller to vps, do all email settings , other settings and php scripts completly correctly will work?

thank you for your answers

best regards

note: sorry about bad language

[ryanhellyer]

Suggestion:

Fully Managed VPS Hosting (Default configuration)

That needs to have a nearby link to information describing what exactly "Fully Managed" means in this instance.

You also need to make sure you live support people are aware of this too as the first person I spoke to clearly didn't know what they were talking about.

I should have realised US$20 for a fully managed VPS was too good to be true

[ryanhellyer]

Do you use the VPS optimised version of cPanel? I've been reading about it here:
http://www.cpanel.net/products/cpane...optimized.html


If you do I might upgrade to a 768 MB VPS with cPanel so I don't need to bother with managing it.

[quietFinn]

Originally Posted by ryanhellyer

Do you use the VPS optimised version of cPanel? I've been reading about it here:
http://www.cpanel.net/products/cpane...optimized.html


If you do I might upgrade to a 768 MB VPS with cPanel so I don't need to bother with managing it.

VPS optimised version of cPanel installs automatically when you install cPanel in a VPS.

[ryanhellyer]

Thanks quietFinn

Now I just need to decide whether to upgrade my current account or ask for a refund and go somewhere that does fully managed VPS's.

[Gorkfu]

I just noticed a bug with the support tickets through the billing manager. I chose support and it put SEO Sales for department. I didn't even know you guys had an SEO department.

The primary domain got messed up in the creation process somehow. Anyone else have this happen?

[brunn]

Will I have to buy and install RVSkin or is it or will it be offered in the package?

[jamesoks]

Anybody has any clue how to change the Container name in Parallel Infrastructure Manager (VZ) via SSH or otherwise?
Stupidly added the www extension and ended up with a wrong hostname.
Funny thing though is that my hostname in WHM is correct (w/o the www).

[rec9140]

Originally Posted by GatorJacob

Hi rec9140,

I apologize for the inconveniences and the frustrations. I can totally understand your frustrations in this matter. As with all new systems, and start ups, we expect a few bugs here and there, and unfortunately you were caught up in one.

I don't mind a glitch or two, but 4 hours and no response to a ticket. That don't wash.

New offering I get, but the latest round of insanity...

Ok... setup private nameservers...add a test domain...

Do nslookup direct to the hosting nameservers via IP... that should resolve immediately! No issue with propagation...

WRONG! WRONG!


Ok so I figure I will call it glitch for a while and just let things catch up..... Even a restart on BIND etc... just to be sure the zone files are updated....

Check private nameservers are resolving via ISP and other DNS.... CHECK!

Ok domains should resolve then... WRONG!

More nslookups via various DNS servers from root servers to the local hosting DNS... via FQDN or IP, NOPE! NO RESOLUTION!

Ok... another ticket!

The response:

" The issue is your firewall script. It works if you turn it off:"

EXCUSE ME! Why would I setup a firewall to BLOCK DNS! ! ! !

One, I would NOT!

Two, this is the WAY IT CAME FROM YOU, HG!

To say I am hot, is putting it mildly!

Maybe in your world blocking off everything in the planet to start is a good method, but not mine, and not the way I would start. Port 80 & 53 are needed to do DNS and http, 25/110 for SMTP & POP. 2082/2083/2086/2087 CPanel/WHM no ssl/SSL, 443 for SSL, 3306 for MySQL, etc...

Needless to say I think you, HG, need to go back to the drawing board and retest the setup on these VPS' as NO FIREWALL SHOULD BLOCK DNS as a default!

I had less grief with my dedi's for work than this.....

Hot and bothered, YOU BET!

I had a MUCH HIGHER LEVEL EXPECTATION FROM HG, than this. MUCH HIGHER....

Don't get me wrong, those who have responded have done so correctly, ticket time aside, but overall I expected A LOT HIGHER SATISFACTION FROM HG on this based on previous use. and suggestion to others.... I've seen others come and complain about stuff that I thought was trivial. A default firewall script that blocks DNS?

I think a little more beta may have been in order on these.

[quietFinn]

Originally Posted by jamesoks

Anybody has any clue how to change the Container name in Parallel Infrastructure Manager (VZ) via SSH or otherwise?
Stupidly added the www extension and ended up with a wrong hostname.
Funny thing though is that my hostname in WHM is correct (w/o the www).

You can't change it by yourself, contact HG support.

You can change the hostname in WHM, but it will revert back next time you restart your container.

[Gorkfu]

Originally Posted by rec9140

Ok... another ticket!

The response:

" The issue is your firewall script. It works if you turn it off:"

EXCUSE ME! Why would I setup a firewall to BLOCK DNS! ! ! !

That probably explains why I'm having issues with DNS also. Thanks for pointing that out, I didn't even think about that and yea it shouldn't be blocking it out of the box.

[GatorPatrick]

The problem you saw with DNS was actually caused by a typo in one of our previous beta versions of our container firewall. That said, it was fixed permanently when it was reported to us retroactively across all containers and for all new containers.

I'd like to personally thank you all for the patience you're extending us while we get the kinks worked out in our soft launch. It's very much appreciated.

Originally Posted by Gorkfu

I just noticed a bug with the support tickets through the billing manager. I chose support and it put SEO Sales for department. I didn't even know you guys had an SEO department.

We have the best SEO department in the world

I did fix that though. Sorry about that.

[hochmand]

I agree with all who have commented that this is a very welcome development at apparently very fair prices. A few questions -

Assuming I'm buying a higher-value VPS package than my current reseller one, will Hostgator's free move-over services include careful and accurate resetting of SPF and Domain Key DNS TXT records for my domains as requested?

If I want to take advantage of the offered SSH access to a given domain, I assume I have to request a fixed IP for that domain just like in reseller -- only difference is the number of IPs included for free and the zero charge for enabling SSH?

Am I correct under that latter circumstance that the IP re-assignment has to be done first, then the resetting of the DNS records and domain key? So it would probably be best to set SPF and DomainKey back to "testing" before the conversion, no?

[abq4host]

very good i appreciate you and HostGator team and all mangment for this and for cooperation


the best host in the world

[GatorFord]

Originally Posted by hochmand

Assuming I'm buying a higher-value VPS package than my current reseller one, will Hostgator's free move-over services include careful and accurate resetting of SPF and Domain Key DNS TXT records for my domains as requested?

Yes, we will transfer over the entire zone files via cPanel backups which will indeed include this.

Originally Posted by hochmand

If I want to take advantage of the offered SSH access to a given domain, I assume I have to request a fixed IP for that domain just like in reseller -- only difference is the number of IPs included for free and the zero charge for enabling SSH?

You'll be able to give out SSH access to your clients as you wish, and they can use the primary IP of the server, or any of the other IP's of the VPS itself, there is no restriction on that. If you're perhaps confusing this with SSL, then yes, for SSL to work properly on a site they will need to be on a dedicated IP.

Am I correct under that latter circumstance that the IP re-assignment has to be done first, then the resetting of the DNS records and domain key? So it would probably be best to set SPF and DomainKey back to "testing" before the conversion, no?

It's probably a best bet if your SPF records are set to be IP based that you either disable them temporarily or make them less restrictive before the transfer and then set them back once done.

Let me know if you have any other questions or concerns or if I haven't answered something fully here. Thanks.

[eacollin]

Originally Posted by rangermoore

I moved over from a reseller package to the a level 4 VPS package, HostGator moved ALL my files, cron jobs, sql databases, everything over with no issues. Now its just up to me to get things the way I need them.. HostGator ROCKS!...

How are you liking the level 5 VPS so far?
Curious to know what folks are doing with their VPS plans..
I got a Level 1 and not sure what to do with it just yet as it doesn't come with Cpanel or Plesk Control Panel..

Any suggestions..

[mcgyver210]

I am liking mine so far accept for a problem with being charged full price when I used the 50% off coupon which said it was valid but HG is looking into that as we speak.

I purchased level 3 because I wanted the Cpanel & HG Support as helped me with the transition so far everything is running GREAT! I really didn't know what I could do with level 1 or 2 either.

All my sites are loading faster & not having the glitches I was experiencing on Shared Hosting. So far so good as long as HG fixes the billing issue with my coupon I will most likely keep my VPS & maybe even upgrade.

Now I have to work on separating a few sites off to their Cpanel accounts.