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  #1  
Old 02-08-2008, 11:58 AM
GeCe GeCe is offline
Hatchling Croc
 
Join Date: Jan 2008
Posts: 7
Thumbs down I'm waiting for 4 hours

Can anybody reply my ticket and kill my processes? My websites giving Internal Server Error.CKE-2415379
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  #2  
Old 02-08-2008, 12:06 PM
GatorJean
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Default Re: I'm waiting for 4 hours

I have given the ticket ID to an admin and you should get a reply soon!
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  #3  
Old 02-08-2008, 12:37 PM
GatorWesley's Avatar
GatorWesley GatorWesley is offline
HostGator Staff
 
Join Date: Nov 2006
Posts: 1,088
Default Re: I'm waiting for 4 hours

This issue has been resolved. Please let us know if you need anything else.
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  #4  
Old 02-08-2008, 01:48 PM
GeCe GeCe is offline
Hatchling Croc
 
Join Date: Jan 2008
Posts: 7
Default Re: I'm waiting for 4 hours

Yes, thank you. But I have a question. This is one of the frequently problems. You created Extra Features which is very useful. You can put a button in Error Check part which like 'Kill my processes'. Is it difficult?
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  #5  
Old 02-08-2008, 02:42 PM
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GatorJoshL GatorJoshL is offline
HostGator Staff
 
Join Date: Nov 2007
Posts: 1,400
Default Re: I'm waiting for 4 hours

GeCe,

I apologize that this has taken so long to do, we have killed the processes and I am replying back to your ticket again right now.

Thank you.
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  #6  
Old 02-11-2008, 03:52 PM
GatorDrewH
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Default Re: I'm waiting for 4 hours

Quote:
Originally Posted by adsoma View Post
Actually the "new" ticket system is SLOWLY.....I miss the old one.

I sent 2 tickets and nobody answered them.

Best Regards
Can I have those two ticket ID's ?
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  #7  
Old 02-11-2008, 04:06 PM
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GatorWesley GatorWesley is offline
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Join Date: Nov 2006
Posts: 1,088
Default Re: I'm waiting for 4 hours

Quote:
Originally Posted by adsoma View Post
Actually the "new" ticket system is SLOWLY.....I miss the old one.

I sent 2 tickets and nobody answered them.

Best Regards

I looked in your ticket history and every ticket that you have sent was replied to. Which ticket did you not get a response on?
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