I'm Not Feeling The Love [resolved]

[dracos99]

Picked up a dedicated server July 27, 08. So far, I'm about here...

Support Tickets:
BCT-2885819‏
HFY-2880674
IKE-2878754
PIC-2874902‏
FCD-2832953‏
ACD-2838728‏
FCD-2832953‏
GDF-2827905‏
IBI-2827958‏
MGG-2828931

Most of these are non-responsive server (in addition to the direct chat interactions for the same issue). One is a missing c-panel redirect. The early couple are related to the wrong login information sent post purchase.

Support has been quick and helpful, but it's getting a bit tired.

Me

I have been reviewing your tickets, and I will be putting the results of my investigation as to why your server is crashing into your most recent ticket. I am sorry for the issues you have been having, hopefully we can get them resolved today.

[dracos99]

Originally Posted by GatorZach

I have been reviewing your tickets, and I will be putting the results of my investigation as to why your server is crashing into your most recent ticket. I am sorry for the issues you have been having, hopefully we can get them resolved today.

Zach's review was excellent, and helped me identify that with respect to the response issues I am my own worst enemy.

Zach was able to identify what was causing the issue. This helped me point the finger in my direction. I have made changes to my methods for uploading new data and expect the unresponsive server issue is behind me.

As it stands, I'm feeling the love again.

Thanks Zach, and others.

Me

[GatorWesley]

Can we change this review to a positive?