Hostgator support rocks!

[kickindaspeaker]

A coupe of weeks ago I had some issues with Host Gator and complained about it publicly in this forum. The issues were swiftly taken care of and my problem is now resolved.

Now yesterday I had a new problem and asked HostGator support for help. Turns out my problem had strictly nothing to do with HostGator and their service, but was a problem with my files and my coding. Well the team still looked at it, searched for a solution and found one on google, sent me the link with an explanation on how I should fix my code.

Now THAT's support. Most other companies would have simply said "not an issue on our side, the issue is on your side, deal with it".

So this time I wanted to take the time to publicly say, THANK YOU HostGator support team, you guys rock.

[GatorDHanna]

Thanks for your post and the update to your previous post. You're very welcome. I'm glad to hear that we were able to go above and beyond and really help you out.