Host Gator & Magento

[yaani]

Currently I am a GoDaddy customer.

I have a shared hosting account with them where I host several Joomla sites.

Recently I have wanted to install Magento to test with. I have been unable to install Magento. It hangs on the installation but gives no errors. My shared hosting account does meet all the minimum requirements for Magento. After doing a little research I have found it may be a problem with the runtime script timing out.

It seems there are a few people who have been able to install Magento successfully on shared GoDaddy hosting accoutns but they complain they run extremely slow & eventually move hosting companies to upgrade to a less crowded hosting environment.

From what I have read Magento is more resource intensive than Joomla.

I was wondering if there are any Host Gator customers who have Magento running and if so what level of hosting account do you have? Is anyone running it successfully on a shared hosting account?

Thanks in advance!

[kiwiacw]

Interested in the replies to this one.Have been trying to install Magento on our Hostgator reseller account with no luck. Anyone managed to install and how? We get a 500 error and have changed permissions to 755 as suggested by Magento. Suspect it has something to do with htaccess files but stumped.

Cheers

[Adorkable]

I would be glad to check with my shared account.
Except, I don't know what Magneto is...
Please provide a link.

[yaani]

Here is the link to the Magento site.

It is an open source eCommerce softwarw that supposedly is far superior to osCommerce.

http://www.magentocommerce.com/

Thanks.

[Adorkable]

Originally Posted by yaani

Here is the link to the Magento site.

It is an open source eCommerce softwarw that supposedly is far superior to osCommerce.

http://www.magentocommerce.com/

Thanks.

Thanks.... BRB with the results.

[striddy]

I have a HG reseller account and the system requirements are all ok.

I went to their site and found this page.

http://www.magentocommerce.com/knowl...e-with-magento

I followed their instructions to test, and all was ok so can't see a problem on a reseller account.

[yaani]

striddy,

I ran that test also & my GoDaddy shared hosting account met all the requirements.

I ran into a problem while trying to install the software even though the hosting account meets the requirements.

I get no errors, but it hangs during the installation process (possible runtime script time out?)

I was wondering if any Hostgator customers have successfully installed Magento, if the page load times are acceptable & what level of hosting account they have.

[kiwiacw]

I get errors and cannot get the install wizard to run. Regardless of using the downloader version or the full install.

Any ideas from anyone who is using it? The specs are all compatible. According to their forums a lot of people are having issues and there doesn't seem to be much in the way of constructive help on there.

[Adorkable]

Okay,

Mine works too...

[Adorkable]

Originally Posted by kiwiacw

I get errors and cannot get the install wizard to run. Regardless of using the downloader version or the full install.

Any ideas from anyone who is using it? The specs are all compatible. According to their forums a lot of people are having issues and there doesn't seem to be much in the way of constructive help on there.

I downloaded the "Full Release" zip file from the website.
And the "Sample Data" zip file from the website.

I unzipped the "Sample Data" on my computer.
I imported the file "magento_sample_data_for_1.1.2.sql" to the MySQL database with phpMyAdmin.

Then,
I uploaded the "Full Release" zip file to my account.
And extracted it with the cPanel File Manager

Then,
I uploaded the sub-folder "catalog" from "Sample Data" media folder to the "Full Release" media folder.

I got a 500 Internal Server Error

So,
I followed the advice here:
http://www.politivi.com/2008/07/26/5...-installation/

And now everything is beautiful in the garden,
http://its-olivia.com/tester/magento/

[yaani]

Adorable,

Do you mean the test works or the install?

Were you able to install a working version on your shared hosting account?

Can you post a link so we can see how fast the pages load?

[Adorkable]

Originally Posted by yaani

striddy,
I was wondering if any Hostgator customers have successfully installed Magento, if the page load times are acceptable & what level of hosting account they have.

It loads fast enough to me:
http://its-olivia.com/tester/magento

I have shared hosting, the Baby plan

[striddy]

Originally Posted by Adorkable

It loads fast enough to me:
http://its-olivia.com/tester/magento

I have shared hosting, the Baby plan

Nice work

[gwyneth]

Originally Posted by striddy

Nice work

Definitely Croc-level! Olivia's guaranteed herself a nomination for this.

[yaani]

It looks like I need to get myself a Hostgator Baby account!

It loads fast enough for me too. Only problem is I don't see the product pics when you go to the individual product but that must be a Magento bug.

Thanks so much for your help! I didn't want to open an account with Hostgator if either the hosting environment wasn't compatible or the software ran too slow.

From your test, it looks like it runs just fine on the Baby account.

Thanks again!

[kiwiacw]

Sadly it still won't run for us and we followed what you did as per your instructions. Is there a diff between reseller and baby php's?

[striddy]

Originally Posted by kiwiacw

Sadly it still won't run for us and we followed what you did as per your instructions. Is there a diff between reseller and baby php's?

If you have a .htaccess file, rename it, then try mangenta again.

Also, did you try the test file? Did you have php 5 or 4? Some reseller boxes don't have 5 yet.

[gwyneth]

Originally Posted by yaani

It loads fast enough for me too. Only problem is I don't see the product pics when you go to the individual product but that must be a Magento bug.

I think it's probably a catalog rule issue, or perhaps a theme/block problem, instead of a bug.

[kiwiacw]

We have php 5 apparently. Seems we have to create a php.ini file as the flags in the htaccess file are not acceptable to the host gator system. This has us rather stumped.

I'm also stumped as to why olivia can install fairly easily yet we can't...

[striddy]

Originally Posted by kiwiacw

We have php 5 apparently. Seems we have to create a php.ini file as the flags in the htaccess file are not acceptable to the host gator system. This has us rather stumped.

I'm also stumped as to why olivia can install fairly easily yet we can't...

Did you try the test file from their website?

Are you sure you have php 5?

Can you / have you tried making a php info file to check all the requirements?

[Adorkable]

Originally Posted by striddy

Nice work

Originally Posted by gwyneth

Definitely Croc-level! Olivia's guaranteed herself a nomination for this.

Thanks

[yaani]

I did eventually successfully install Magento on my GoDaddy Deluxe hosting account following robjco's instructions here
http://www.magentocommerce.com/boards/viewthread/9230/

particularly his suggestion to create a php5.ini file with the 3 lines

register_globals = on
allow_url_fopen = on
cgi.fix_pathinfo = 1

Apparently even though the server has php 5 it defaults to php 4 (from what I read).

Maybe that will help you install Magento on your account.

I still have a problem of extremely sloooooow page downloads, so I will probably have to change hosting.

[mattos]

Installing Magento on all HG shared hosting.

Download the downloader and the sample scripts from here

Follow some of the instructions from here except for the file pemissions

FTP upload the Magento Folder including the media folder from sample scripts - Ensure this is set to 755/644 not 777 as in magento guide.

Create DB and upload sample sql.

Goto www.yoursite.com/magento and you will get the wizard which performs a remote install using perl. Click install and the next page you will get an internal error. This is due to the perl installer setting files 666 and folders 777.

Use the following shell command or ask HG to do it for you
[username@server ~/public_html/magento]$
find ./ -type f -exec chmod 644 {} \;
find ./ -type d -exec chmod 755 {} \;

Now change the following back to 777
The file magento/var/.htaccess, the directories magento/app/etc, magento/var, and all the directories under magento/media

Once this is done you continue with the installation

You must replace the Head.php in app/code/core/Mage/Page/Block/Html/Head.php as it affects the buttons in the admin.

Everything is now working as it should, make a back-up of the database immediately in case you have any problems later on.

Changing the settings in admin > system > permissions > roles will destroy the DB - hence the back-up!!