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  #1  
Old 02-02-2005, 04:34 PM
samu2 samu2 is offline
Hatchling Croc
 
Join Date: Feb 2005
Posts: 6
Default Hi,whats up with this?

I have been trying to get to the bottom of this but all I get is "it should all be ok now comment" I get that then no further questions are answered

My site is running so slow,people are timing out,getting page can not be displayed message,XML errors,I am getting moaned at because it can take up to 20 minutes to load a page.

I do not know a great deal about this stuff but something is definitely up and I am losing members over it but no one wants to help me,I'm getting ignored on IM's.emails have the everything is ok comment but nothing is getting solved

Please help im about to lose my members Ive worked so hard for because no one can get on.
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  #2  
Old 02-02-2005, 05:04 PM
samu2 samu2 is offline
Hatchling Croc
 
Join Date: Feb 2005
Posts: 6
Default Re: Hi,whats up with this?

6 live chats just been ignored
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  #3  
Old 02-03-2005, 01:29 PM
Stef's Avatar
Stef Stef is offline
Royal Croc
 
Join Date: May 2004
Posts: 715
Default Re: Hi,whats up with this?

Hi,

I just checked your site right now and at this moment I don't experience any problems.
If you or your members are still having problems please open a support request (mail support@hostgator.com) or reply to one you already opened. You can also call support at the very moment you're having problems.

Stef.
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