HG rocks again!

[SimplyBea]

Well - I have to post this because I am VERY HAPPY with the HG support team.

I am a scaredy cat at moving things around in the directory....... so it was great that I got an expert to help me out!

It is extra difficult for me as I am in Australia and the time differences make it a challenge for most things but with HG - the 24/7 support rocks!

Yes - going through the tickets was a bit of cyber ping-pong messaging but once I got on to chat.... Mitchell was on to it and got it sorted in no time at all!!

Not sure how I put stars in here (if I can???) but I am rating the service MAX stars !!!!!*******

[SimplyBea]

I was soooo excited.... I didn't otice the pics from previous posts were not loading.... still waiting now for it to be fixed.....

[GatorJames]

Do you have a ticket open with us? I would be happy to look into this for you and get it corrected.

[SimplyBea]

Hi James

It seems the problem may be resolved from a quick test. Will know better when I get back home later tonight in about 10 hours time.

thanks

[SimplyBea]

Just wanted to confirm that it has all been fixed days ago but 'life got in the way....' and I didn't make it back here to post this.
Once again - THANK YOU HG for the excellent service!