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  #1  
Old 05-16-2007, 05:36 AM
eddieq eddieq is offline
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Default HG Getting Started Page refuse to go away.

I have a weird problem.

I recently replaced the HG index.html page with my own splash page. But the HG index page refuse to go away. Try www.dreamlistic.com , you should get my splash page. But I get HG index page.

I realised that other machines that I may recently have accessed
www.dreamlistic.com gives me HG Index Page, wherelse other PCs ( friend's PC ) gives me the correct page, like what you'll get over your side.
I have checked and double checked that I have cleared all temp files,
history, etc under internet options in Internet Explorer.
I have reloaded the page each time.
I 'm not connected to a proxy server.
I even deleted all files ( except dirs ) from public_html and HG Index
Page will still load when accessing www.dreamlistic.com.
I tried deleting .htaccess too.
I have no URL redirect turned on.
Even Mac, IE6, gave similar problem.

I pinged dreamlistic.com & www.dreamlistic.com
Both get the IP 74.53.108.130 so my machine is resolving the domain correctly.

The HG Getting Started Page is not even in my site! I keep getting it.

Previously I have replaced the( HG ) index.html before and it worked. Then I realised I did not have that Getting Started Page anymore and requested HG Support to put back the page.
Now the page wouldn't go away

without www works fine. ie http://dreamlistic.com gives me the correct page over my side.

I JUST DON'T GET IT!

It has worked before.

I opened a support ticket. So far they are response but not going anywhere though.

Hope somebody here can help me.

Thanks.

EddieQ
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  #2  
Old 05-16-2007, 11:17 AM
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Pitrow Pitrow is offline
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Default Re: HG Getting Started Page refuse to go away.

Looks like it's working fine to me.

I get:

www.dreamlistic.com

coming soon.
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  #3  
Old 05-16-2007, 11:32 AM
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Serra Serra is offline
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Default Re: HG Getting Started Page refuse to go away.

Sounds like a cache problem. Not HG related.
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  #4  
Old 05-16-2007, 11:32 AM
Sam Sam is offline
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Default Re: HG Getting Started Page refuse to go away.

Could just be a DNS Cache problem with your ISP.. try restarting your modem/router or ask your ISP if they are having problems.
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Old 05-16-2007, 11:33 AM
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Serra Serra is offline
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Default Re: HG Getting Started Page refuse to go away.

Quote:
Originally Posted by _Sam_ View Post
Could just be a DNS Cache problem with your ISP.. try restarting your modem/router or ask your ISP if they are having problems.
Too slow!
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Old 05-16-2007, 11:36 AM
Sam Sam is offline
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Default Re: HG Getting Started Page refuse to go away.

Quote:
Originally Posted by Serra View Post
Too slow!
You beat me by about 10secs
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  #7  
Old 05-17-2007, 11:39 PM
eddieq eddieq is offline
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Default Re: HG Getting Started Page refuse to go away.

You guys are right.

So far I found that the computers having problems loading updated files are those connected to the same ISP.

Not just the HG page having problems updating but all other files in my site.

I called my ISP support and they told me to use a proxy server and the problem was resolved immediately.

The strange thing is after that, other machines that I did nothing to begin to update correctly.

I'm not sure why. But I think the issue is resolved.

Thanks guys.

EddieQ
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  #8  
Old 05-18-2007, 06:29 AM
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Serra Serra is offline
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Default Re: HG Getting Started Page refuse to go away.

Quote:
Originally Posted by eddieq View Post
The strange thing is after that, other machines that I did nothing to begin to update correctly.
Caching content is one of those ISP "secrets" that they don't like to admit to. It is likely that as well as a cache, they have a "don't" cache list, which likely you are now on, thus solving your problem without having to explain to you what they are really doing.

You might also try opendsn.com for nameservers. (and change ISP, if that is possible)
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  #9  
Old 05-18-2007, 03:17 PM
hcacree hcacree is offline
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Default Re: HG Getting Started Page refuse to go away.

EddieQ

Is hte problem that you have two flies?

Index.htm
Index.html

By default HostGator goes to Index.htm
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  #10  
Old 05-18-2007, 03:59 PM
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Default Re: HG Getting Started Page refuse to go away.

Quote:
Originally Posted by hcacree View Post
EddieQ

Is hte problem that you have two flies?

Index.htm
Index.html

By default HostGator goes to Index.htm
That is an .htaccess setting that can be changed, as well.
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