HELP!! Problem transferring PHPbb Forum to Hostgator

[lifeisbeautiful]

I have successfully transferred my website to Hostgator from my current hosting company but am having problems transferring the forum.

I have ensured the config.php file is correct. All other files in the directory are essentially uploaded from my current host. But when I enter the url, I still get the start up forum page from Hostgator.

Am I required to modify any other files for the forum to appear as it does at my current hosting company?

At this point I have not changed the nameservers and am testing the site at hostgator using the site's IP address.

[slapshotw]

did you install the forum directly in public_html or in a subfolder? If the forum is using index.php, did you delete index.html or index.htm that might be in there already?

[lifeisbeautiful]

Originally Posted by slapshotw

did you install the forum directly in public_html or in a subfolder?

Yes, I did. As I mentioned, I am able to access the url for the forum - it is just that the result is the equivalent of the start up forum page.

If the forum is using index.php, did you delete index.html or index.htm that might be in there already?

My current host does use index.php but there is no index.html or index.htm file.

[GvilleRick]

Did you import a backup of the database? If your old host uses cPanel the easiest thing would be to request that support transfer the site over.

[lifeisbeautiful]

Originally Posted by GvilleRick

Did you import a backup of the database? If your old host uses cPanel the easiest thing would be to request that support transfer the site over.

Unfortunately, my previous host does not use cPanel. So I have had to go the route of downloading the forum files into my computer and then uploading them on to hostgator's servers. The only file that I left unchanged after the upload was the config.php file from hostgator.

[joemailey]

whats the link to your forum?

[regentronique]

You will probably need to import your databases manually for your forums. Maybe HostGator "transfer department" staff could help you with this. Just open a ticket for it, it cost nothing to ask...

[codesight]

Dump the db from your old host (I would guess they have phpMyAdmin if you can't do it command line), import into HGs. Simple.

[lifeisbeautiful]

I have opened a support ticket for this issue and will see whether they transfer the forum for me.

I was hoping to do the entire transfer myself but after a problem-free transfer of all the website files, the forum proved a stumbling block.

Thanks for the responses - will let you know what transpires.

[joemailey]

It's easy transferring phpbb.

all you do is download all forums files.
Upload them to your new site.
backup your phpbb database from old host.
create new database at HG.
import old Database back up.

Open your config.php
Change your Database settings.
Change the path to you phpbb forum location.
save it.

your done.

[vtrain]

you can get your mysql BD in the admin area of your phpbb forum in:

General Admin --> Backup database

Vtrain

[Goddess Dix]

Originally Posted by lifeisbeautiful

Unfortunately, my previous host does not use cPanel. So I have had to go the route of downloading the forum files into my computer and then uploading them on to hostgator's servers. The only file that I left unchanged after the upload was the config.php file from hostgator.

The users and the posts for your forum aren't in the files. They are in the database, which must be transferred. You will also need to adjust your configuration file with the proper connection information for the database after you do the transfer, since your database username and password at HG will most likely be different than the one at your old host.

Search for info on moving a phpbb forum at their website or google, and you'll probalby find some good info and tips if you're wanting to move it yourself. And if not, ask for help from support.

[lifeisbeautiful]

While waiting for support to help resolve this, I have taken two steps:

I did a backup of the database using the admin capability of phpbb - so I have this information.

I also did a dump using the phpmyadmin function.

I have sent both these files to support.

I tried to import the dump into HG but it keeps timing out.

Restoring the database through the forum is not proving successful either because my attempts to enter the administration panel by clicking on the appropriate link on the forum at HG strikes out because the url that comes up when I click on that link takes me to the domain name on which the nameserver has not been changed as of yet. Not sure if this is clear.

So my question is whether there is a way around these problems? Is there a way to FTP the db file to HG and then work around it that way?

[Goddess Dix]

Originally Posted by lifeisbeautiful

I tried to import the dump into HG but it keeps timing out.

Restoring the database through the forum is not proving successful either because my attempts to enter the administration panel by clicking on the appropriate link on the forum at HG strikes out because the url that comes up when I click on that link takes me to the domain name on which the nameserver has not been changed as of yet. Not sure if this is clear.

So my question is whether there is a way around these problems? Is there a way to FTP the db file to HG and then work around it that way?

If you're talking about importing the sql dump into phpmyadmin from your HG control panel, if it's a large database, timeouts can be a problem. Also, specific settings for the dump can cause issues on occassion, but usually not timeouts. How big is the database you're trying to move?

I'm not specifically familiar with the phpBB import facility, but if the database isn't set up on the HG server to begin with, there is nothing to import your data into. (The dump file creates the database and tables you need, whereas import would, I would expect, import into an existing database. May be wrong with the phpBB specifics, though, as I don't use that.) But if you're confused about which server you are actually on and aren't comfortable manually typing the url instead of relying on the software links anyway, I would suggest you sit tight and let HG get to your ticket.

[lifeisbeautiful]

Goddess Dix, the dump file is just over 1MB so not huge within the scheme of things.

A database has been set up already and I have been trying to import into that database.

I wanted to do it myself but frankly, what should be a simple task is proving to be rather cumbersome. I may end up having to leave it to support to come up with a solution.

[codesight]

A 1MB sql file is nothing and should import with ease.

Are you importing with phpmyadmin?

[Goddess Dix]

Originally Posted by lifeisbeautiful

Goddess Dix, the dump file is just over 1MB so not huge within the scheme of things.

Originally Posted by lifeisbeautiful

A database has been set up already and I have been trying to import into that database.

I wanted to do it myself but frankly, what should be a simple task is proving to be rather cumbersome. I may end up having to leave it to support to come up with a solution.

Ok, that's a tiny database, so the size is not why it's timing out. If you opt to work with support on it, after they have you going, ask them about what the problem was, so next time, you'll have that info. It's an ongoing, learning process. And database work can be tricky at times, to say the least.

Also, in the event that you dont' already know, don't reply to your ticket asking for a status update, as that pops you back down to the bottom of the list as a "new" support request.

[lifeisbeautiful]

Thanks to all who responded.

Support installed the database after several back and forth communications. I still don't know why I was not able to use phpmyadmin to import the data base and support could not offer any explanation either. It certainly was not for want of trying.

[regentronique]

When you make a database dump there is some parameters that are important to set for the dump so it can be reimported properly with phpmyadmin...

This was one of the WHMAP backups bug i have troubleshooted...

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