help!!!!! feil manager and public html gone nuts!

sorry but some how my file manager got messed up, the public_html is show up but it says it doesn't excist and I can't figure out how to fttp!

now its saying my add on domain is there? oh and it also says this about the public html file



Internal Error, can't find that folder

[GatorChad]

With something like this, create a ticket: www.hostgator.com/ticket - with this info you've included in this post and include your username/password so we can take a look at what needs to be done to fix this.

To FTP to your site, you'll need an ftp program which can be had at www.download.com (search: "free ftp") once you have that use the following for your settings:

host: ftp.livingtreasures.us
username: (whatever you use for cpanel)
password (cpanel pass)
port: 21

Also, we're trying to revamp our help section here: www.hostgator.com/help which contains plenty of FTP tutorials if you need further help with that.

its for the livingtreasures.biz that I need help with

[MachineDog]

Is livingtreasures.biz on a subdirectory? You have to go into that directory under public_html say when you installed the add-on you put in
Domain: livingtreasures.biz
Subdirectory: "whatever directory"
Password: (none)

You would have to go under public_html/"whatever directory/

If there IS a password then get an FTP program, I recommend http://smartftp.com/ and put in livingtreasures.biz and the username "whatever directory" and the password as whatever password you put in and it will take you right there. I hope I helped. BTW, He needs to be validated.