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  #1  
Old 12-31-2007, 06:58 PM
tcekilla tcekilla is offline
Hatchling Croc
 
Join Date: Dec 2007
Posts: 4
Positive Great Server

This is by far the greatest host I have been with, and I have been with a few. The support here is excellent, I am running with the Swamp Gator, very kind people run this and I am glad to be apart of it. They have done things for me I didn't have a clue how to do, and I appreciate the very good support I have received here. Only thing being is, is that I have changed my domain name to something smaller with your web hosting server, from a longer domain (using your server in the first place) to a shorter domain (using your server still), but you keep telling me that I have to direct my new domain name to my nameserver.... I keep telling you I don't have a clue how to do it and you keep replying with a link that doesn't give me anymore information on how to do it than what you was telling me in the first place. On this link, it also says, you will do it for me if I purchased the domain name from you (which I did), if you purchased somewhere else, I would have to do it myself. I'm sorry, I am quite a newbie with all this. I had such a great forum, lots and lots of stuff I had done to it and all I wanted was to simply change my domain name. Like I said, I am not taking credit away from this great web server and such nice people and good support, it's just I am not getting anywhere with my domain changing, I wish I had never done it.
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  #2  
Old 01-01-2008, 04:44 PM
GatorFord's Avatar
GatorFord GatorFord is offline
HostGator Staff
 
Join Date: Jan 2007
Location: Houston, TX
Posts: 1,153
Default Re: Great Server

Do you have a ticket number we could look at and get this resolved for you?
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  #3  
Old 01-05-2008, 05:14 AM
tcekilla tcekilla is offline
Hatchling Croc
 
Join Date: Dec 2007
Posts: 4
Default Re: Great Server

Whoops, I thought I'd replied here saying everything is sorted now. Great hosting server, I'm happy here, great work .
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