gator379 filesystem maintenace

[GatorFord]

As a precautionary measure I'm forcing a backup of the server to our network storage servers and we'll be replacing the failed drive in the array later tonight after this is completed. This should take minimal downtime (5-10 minutes) while our datacenter physically swaps out the drive. Thanks again.

[bizzypromo]

My site shows the 'internal server error' on all pages for a few days already.
The site is:
www.myinfotime.com

Could you please fix it?!

Thanks in advance.

[GatorFord]

Originally Posted by bizzypromo

My site shows the 'internal server error' on all pages for a few days already.
The site is:
www.myinfotime.com

Could you please fix it?!

Thanks in advance.

You are not hosted on gator379, however, the problem is with your .htaccess :

[Sun Feb 17 16:16:12 2008] [alert] [client xxx.xxx.xx.xxx] /home/myinfoti/public_html/.htaccess: Invalid command '[QSA]', perhaps mis-spelled or defined by a module not included in the server configuration

I'd recommend checking that line and commenting it out. Please submit a support ticket if you have issues like this. Thanks.

[bizzypromo]

Thank you for your speedy reply and sorry for posting in the wrong thread. I missed something here.

You were absolutely right and it's working again fine now. Simply thought that an internal server error would have nothing to do with me but only with the server. ;O


Concerning the help desk and support: I tried to send a ticket but all the links to the ticket system didn't work for me. After logging in all I got was a blank screen. Hope this was not my fault again!

[GatorFord]

Originally Posted by bizzypromo

Thank you for your speedy reply and sorry for posting in the wrong thread. I missed something here.

You were absolutely right and it's working again fine now. Simply thought that an internal server error would have nothing to do with me but only with the server. ;O


Concerning the help desk and support: I tried to send a ticket but all the links to the ticket system didn't work for me. After logging in all I got was a blank screen. Hope this was not my fault again!

Open up a Live Chat with support or give us a call. We have a lost password utility that will update the DB with the proper password and we can give it to you. All the blank ticket system login issues I've seen have stemmed from the original password that users received which is not the correct one.

[GatorPatrick]

We are taking gator379 down shortly to replace a failling drive in the RAID array which has been contributing to other issues with this server. This is the final maintenance required to bring this server into full working order. After this it will be basically running on all new hardware.

Thank you for your continued patience

[xtel]

Awesome work guys, thanks again.