Gator 215

dannydp · #1 01-29-2007, 01:00 PM

Is gator 215 down for everyone else?

***GatorJess*** · #2 01-29-2007, 01:37 PM

Gator215 is currently experiencing an issue that we're working to resolve. We understand that the customers are on this server are new and we greatly apologize that you cannot use your new accounts to their fullest extent at the moment.

We are working to address this and to resolve it as quickly as possible for you so we can ensure a great experience in the future with Hostgator.

Thank you for your patience and understanding.

rsd · #3 01-29-2007, 09:21 PM

Is there any status on this. My client just signed up for this hosting today and their site will not stay up. When will this be resolved?

Thanks
David

***GatorShashank*** · #4 01-30-2007, 06:57 AM

We have had to block some A class networks from this server due to heavy flood on port 80. The sites on the server should be working now.

svajdlenka · #5 01-30-2007, 07:19 AM

Quote:

Originally Posted by GatorShashank

We have had to block some A class networks from this server due to heavy flood on port 80. The sites on the server should be working now.

Your operator Andre on live chat gives me link on this topic.
It looks like there is still problem. I am on this server and my pages and ftp access on 70.85.10.66 are still not vorking
my primary domain: svajdlenka.com
+2 addon domains

rsd · #6 01-30-2007, 10:58 AM

We are still experiencing issues with our site. What is the status on this being resolved.

pietermc · #7 01-30-2007, 12:47 PM

Any word on when this will be fixed?

irbrian · #8 01-30-2007, 01:16 PM

I am also still experiencing issues with my site. Clearly, the problem is not yet resolved. I'll join with the others in requesting ETA of a resolution for this issue. Thanks.

rsd · #9 01-30-2007, 01:19 PM

This is very frustrating since we just signed up for this account early yesterday and we have yet to been able to use our website.

pietermc · #10 01-30-2007, 01:51 PM

Quote:

Originally Posted by rsd

This is very frustrating since we just signed up for this account early yesterday and we have yet to been able to use our website.

Tell me about it. I just signed up a couple of days ago and have had nothing but problems since I signed up.

svajdlenka · #11 01-30-2007, 03:10 PM

My domain is OK now. I hope it will stay. I would like to know info from admin:
Is problem resolved, or is only temporary state?

ManowarDave · #12 01-31-2007, 09:50 AM

Is there any news or updates re: server 215 yet? I am still having problems.

The server status from within cpanel is still showing red lights for pop, fptd, httpd and exim.

Hope this is resolved soon. It's not the best first impression for a new customer.

dannydp · #13 02-01-2007, 08:00 AM

Constantly receiving pop errors from this server. Can we at least hear soemthing from HG?

pietermc · #14 02-01-2007, 10:06 AM

It was working for a while but its down again for me.

I find the lack of communication to be a real let down. Especially for a new customer.

Sam · #15 02-01-2007, 10:17 AM

try submitting a ticket or use live chat.

dannydp · #16 02-01-2007, 10:43 AM

Quote:

Originally Posted by _Sam_

try submitting a ticket or use live chat.

Have an active ticket.

Chat tells me to create a ticket.

...Just fix the problem. When a lot of people are having the same problem there's no reason to overload the ticketing system.

ManowarDave · #17 02-01-2007, 01:06 PM

I've an active ticket too. Not much cop. Just got told it looked OK when they viewed it. Now getting same problem in other areas of site.

And true, live chat just says create a ticket: no help there.

As a new customer and this being my first venture into trying to get a site going, I have to say I am far from impressed. 5 days since I signed up and 4 days down time.

pietermc · #18 02-02-2007, 12:00 PM

I'm still having issues and getting different responses from tech support each time I talk to them about it.

I am getting VERY annoyed with this.

svajdlenka · #19 02-03-2007, 09:42 AM

I have also problems now. Situation on my sites is very unstable. Sometimes they are OK, sometimes they are down. It is not normal. We pay for service
and I think that this service is not good. I went to hostgator from free server
hosting, because they started to add popups once a 30 min on pages, and
for my businnes it was not good to annoy my customer with popups. I paid for one year hosting, and now are my pages, half time down. And I am very angry now. Hello HG, what is new with this problem. Please give us some response.