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  #1  
Old 09-01-2008, 08:40 AM
CrayzeeJ CrayzeeJ is offline
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Join Date: Sep 2008
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Default FTP problem.

Well my websites up cpanel e.tc works but the trying to connect on the ftp timesout this is a recent issue the i.p is 74.53.172.34. If someone can check if theres any problems with it that would be great cheers.
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  #2  
Old 09-01-2008, 08:50 AM
Pazeh Pazeh is offline
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Default Re: FTP problem.

what is the error that you are getting??
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  #3  
Old 09-01-2008, 07:02 PM
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GatorJacob GatorJacob is offline
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Default Re: FTP problem.

Also, I would submit a support ticket on this if it is still happening.
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  #4  
Old 09-07-2008, 01:01 PM
krjnr1 krjnr1 is offline
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Default Re: FTP problem.

Hi

Did you Fix your Ftp problem and if so how did you fix it becuse I have the same problem.

/kent
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  #5  
Old 09-14-2008, 05:14 PM
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elbmek elbmek is offline
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Default Re: FTP problem.

I dont know much, but I use cuteFTP for mt ftp uploader. I have had it about 9 years now and its never let me down.
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  #6  
Old 09-14-2008, 10:13 PM
riostyles riostyles is offline
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Default Re: FTP problem.

Yes I can not open an FTP session on this IP, nor telnet the port 21
= ticket support @ hostgator dot com
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  #7  
Old 10-05-2008, 06:55 AM
kingvenum kingvenum is offline
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Default Re: FTP problem.

i have the same problem i canot uploads my files?
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  #8  
Old 10-05-2008, 07:29 AM
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striddy striddy is offline
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Default Re: FTP problem.

Quote:
Originally Posted by kingvenum View Post
i have the same problem i canot uploads my files?
This is not at all descriptive. You can't expect anyone to help you if you don't provide some basic information.

1. How are you trying to connect
2. What software are you using
3. Is there an error
4. What is the error

The better you can define your problem, the more likely it is that someone will be able to help you.
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  #9  
Old 10-06-2008, 02:36 AM
kingvenum kingvenum is offline
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Join Date: Oct 2008
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Default Re: FTP problem.

im using ipswicth pro but say connection error even i change my user name and password to cpanel and all defualt user or name domain firewall turn off but i cant connect? if i change my ftp software and what is the best to use ftp??/?//?
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  #10  
Old 10-06-2008, 04:22 AM
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striddy striddy is offline
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Default Re: FTP problem.

Quote:
Originally Posted by kingvenum View Post
say connection error
1. What is the host name you are trying to connect to?
2. Can you ping it?

Alternatively you can also submit a ticket to support at hostgator dot com or use live chat support.
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  #11  
Old 10-06-2008, 04:40 AM
cptbob123 cptbob123 is offline
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Default Re: FTP problem.

also make sure your username has your domain in

so user@domain.com is your username
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