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#1
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Had trouble with my old host last week so decided to sign up with hostgator as a reseller last Tuesday.
Bought the domain at the same time to make things smoother and waited for the private name servers to be sorted and the dns to propogate. Contacted support yesterday (Sat) still no dns propogation, got a return email today (Sun) saying "Your domain is currently pointing at the wrong name servers. You will want to contact your registrar and point the domains name servers" What The...... Roll on next weekend |
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#2
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We are more than happy to look into this for you. We can provide you the correct name servers and help you move to us. In order for us to do so, we will need your primary domain. We can then resend the welcome letter to the email address on file with the correct name servers. We can also assist you via live chat or phone. We are here for you 24 /7.
__________________
Brian Modansky Webmaster / Graphic Designer HostGator.com, LLC |
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#3
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Support have told me the name servers ns413.websitewelcome.com
ns414.websitewelcome.com the problem is, because the domain name www.aabuula.org came with the reseller package I have know way of changing from the ones they are already pointing at ns1\ns2.hostgator.com as it was set up by hostgator |
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#4
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Got up this morning to find it all sorted, shame the support at my old host isn't this good
Well done Hostgator
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#5
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Sorry to hear about the domain issue but I'm happy to hear that we got it all worked out for you!
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Wesley ![]() Hostgator / SEOhosting Sales Manager / Forum Administrator |
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