FormMail.pl versus FormMail.php, Help

[Suenowebber]

Hey guys, I am new to this forum. I read this post since I having the same issues. I created a simple email form on one of my pages, but when I click the "submit" button I get this error msg : recipient missing --- dumb form..

Ok, I do understand I need to add a recipient, which I did, I created the hidden parameter for "recipient" and "value"= myemail@yadayada.com, I followed all the tutorials,

Next, I need the "Action form" field filled in with the correct script, which happens to be the same the gator support center recommended : http://mysite.com/cgi-sys/FormMail.cgi
doesn't work.

Therefore I don't think it has anything to do with the html code, but a lot to do with the Action script.

Support first told me to check the CGI panel. I clicked on FormMail clone and I got this


FormMail Clone is clone of Matt Wright's FormMail under a less restrictive liscense. It should behave almost exactly as FormMail.cgi, but it is completely written from scratch so there might be a few minor visual differences.

The Actual Script is here: http://mysite.com/cgi-sys/FormMail.cgi

The documentation for Matt Wright's FormMail.cgi might be helpful if you have never used FormMail before. It is available here. Please note that the CPanel developers are not associated with Matt Wright's Script archive in any way.


Then I went to "here" and here is the info on how it should be running or installed, I guess:

The script, FormMail.pl, needs to be placed in your server's cgi-bin and the anonymous WWW user must have the ability to read/execute the script. If you do not have access to your server's cgi-bin, yet you can execute cgi scripts, you may want to try adding a .cgi extension to the FormMail.pl, renaming it to FormMail.cgi. This is probably the more common option.

I emailed support and explained all this, how the script needs to be placed in the server's cgi-bin or sys, but it seems they haven't understood my "little issue" here yet.

Eliant pointed out something the support people I guess haven't figured out, although I don't know how to install it, that's why I emailed support. And I still don't have enough permission to access that file.

However what Goddess mentions seems to apply more to my case. Firstly, It depends on the setup, which I don't know how to do, and I am asking for help from support, and secondly formmail clone is not enabled, which the support team doesn't seem to care I wonder??, neither option I am able to perform since my expertise is limited.

But after reading this thread, I assume it can be fixed, but wait

Here is the latest reply from Support

Hello,

We do not allow the use of formmail.pl and would suggest that you use its more secure cousin formmail.php. This can be installed from inside cpanel. Please look at that instead.
Thank You, and have a great day!


Jeremy M
Level 1 Linux Admin
HostGator.com Support

Ticket Details
===================
Ticket ID: YSL-729XXX
Department: Support
Status: On Hold







And how I am supposed to know where to find that formmail.php? This can be installed from the inside panel?? isn't it the reason I am writing Support? Because I don't know how to do it, why don't you tell me the process, path or steps to follow?

By doing this, using the php instead, will affect my entire site??

Any help is appreciated, thanks in advance.

[ghpk]

check this recent topic, this will help you solve the problem.

no it would not affect your entire site, all you would need is to just change the path to submit on your form.

[Suenowebber]

How does it usually take for a senior member to help other newbies???
I really need help, please visit my attempt of a site and check out that I pasted the html code Support keeps saying it works, but doesn't.

Thank you

[slapshotw]

You shouldn't post in multiple forum areas like this. I responded to your other post, and if you follow ghpk's link, that should help as well.

[Suenowebber]

If anyone else if having trouble with this formmail, email me I could help you out to figure it out.

It's funny how people are trying to be helpful by posting the same "answers" evererybody does, before actually making sure it works, they even get pissy with the "newbies" when they don't read the other posts, perhaps they have read the other posts but still doesn't work, and what are you gonna do then? figure it out on your own, since your Support says, hey shut up and work with this, wow, customer service at its best!!

YES I did solve my problem, all by myself. Here is the lastest recommendation by Gator

The following works fine. http://xxxxxxxxx.com/cgi-sys/FormMail.pl


Thank you for choosing HostGator!

Matthew Feinberg
Level I Support
Hostgator.com

NO, IT DOES NOT. Mine is working fine with the following http://xxxxxxxxxx.com/cgi-sys/formail.bin.

Did they tell me how to change this??NO. Am I willing to help others? YES, just email me if you need to have an email form on your page and don;t know how to do it.

Have a great weekend, go Patriots!!

[gtgeorge]

Originally Posted by Suenowebber

If anyone else if having trouble with this formmail, email me I could help you out to figure it out.

It would be a lot better if you could post your detailed instructions here so that others can benefit that search for the same problem.

[Suenowebber]

Sounds like a good idea George, will do. By the way, I meant

http://xxxxxxxxxx.com/cgi-sys/formail.cgi


instead of this

http://xxxxxxxxxx.com/cgi-sys/formail.bin

in my last post