First impression - very good

[hochmand]

I just moved a small reseller account from another host to Hostgator, and wanted to give a positive review.

The account itself was set up in less than 5 minutes. My transfer request for 5 domains was processed flawlessly in about 8 hours, and my follow-up questions by the ticket system were answered well, each within about 3 to 4 hours. This is slower than my old provider but the answers were in competent English, which was nice.

Some things to be aware of for those contemplating doing a complete transfer -- your Hostgator-provided password for your master domain will be overwritten by the one that's imported from your old host. Same with the spf record in the DNS zone and anything else that was customized for you on your old host. So just be aware. Also, the Hostgator ticket system uses a separate password from either your master domain or the forum - when your login fails, it will email you your password, provided you use the same email on file for your account.

Oh, and if GatorWesley is reading this, please add permissions to this user name (which I acquired during pre-sales inquiry) so I can see the reseller forum. Thank you.

[GatorWesley]

You're forum account is fully active now. Thanks for the review!