A few questions regarding reseller account

[mint]

Well I am close to sign up for a reseller package, but I have a few questions I hope someone can help me with.

- Is it possible to make upgrades to the account in the middle of a subscription period - and how about downgrades?

- There has been so much talk about accounts being suspended due to cpu limit. I understand that all sorts of user bugs, scripts, cronjobs and similar can trigger that, but who will the suspention hit - is it my reseller account or the customer that has an account that will get suspended? I mean can one of my customers faults "kill" all my customers accounts?

- I know some hosts haven't implemented some server software that is able to give the owner the folder rights so they belong to the account instead - meaning I will manually need to give the folder rights to myself and so on - is that software implemented in reseller accounts here at HG?

Thanks in advance

[Serra]

Originally Posted by mint

- Is it possible to make upgrades to the account in the middle of a subscription period - and how about downgrades?

Upgrade for free, downgrade for a fee, anytime.

Originally Posted by mint

- There has been so much talk about accounts being suspended due to cpu limit. I understand that all sorts of user bugs, scripts, cronjobs and similar can trigger that, but who will the suspention hit - is it my reseller account or the customer that has an account that will get suspended? I mean can one of my customers faults "kill" all my customers accounts?

Only if the main account is suspended. User accounts are suspended independently. If you are a reseller, make sure your main account is for your hosting company, not a blog or forum. You can make your blog or forum and sub account.

Originally Posted by mint

- I know some hosts haven't implemented some server software that is able to give the owner the folder rights so they belong to the account instead - meaning I will manually need to give the folder rights to myself and so on - is that software implemented in reseller accounts here at HG?

That is called PHPSuExec and yes, HG uses that.

[mint]

Thanks a million - I will soon go order that account then

[riostyles]

And do not forget to use an external mail as your subscription contact mail becouse if (I was never) you are suspended you do not receive the bump.

[charlesgan]

hostgator upgrade request form at here:
www.hostgator.com/upgrade.php

and signup with coupon code for $9.94 off.
hostgator coupon hgc25

[mint]

Cheers Charles