Go Back   HostGator Peer Support Forums > Public Forums > Customer Reviews

Notices

Reply
 
Thread Tools
  #1  
Old 01-20-2008, 09:43 PM
Light's Avatar
Light Light is offline
Hatchling Croc
 
Join Date: Oct 2007
Posts: 3
Positive A few months into my service...

And I honestly have no complaints.

I've been around in hosting. I've been to about five different hosts. The first one crashed and I lost everything. The second one was doing wonderfully, but closed for some reason. The third had incredibly terrible support, I don't even want to rant about that now. A few others here and there, and now I find myself with HostGator.

One of the best hosts I've ever been with. I've never had billing issues, my downtime is minimal at most, the support I've gotten has always been top notch and very fast, and I've really had no problems whatsoever.

Billing issues, it's easy for me to pay, never had a problem at all. Login, PayPal it, log out. It only seems wonderful to me because other hosts have given me so many issues it was more a headache then anything.

I've rarely ever had downtime, and when there was, I was able to hop into live chat and get an explanation or help within seconds. I've never waited more then a minute to find some support in there. My site runs fast, I like my plan statistics, and I'm happy with that.

Support is great, honestly. I use the live chat most of the time, it's always quick, and they always have a fix for me. I'm always in and out in about five minutes. I've used the support email as well, and I've always gotten fast responses, generally within fifteen minutes or less.

Overall, I'm happy. I get good support, uptime, and ease of use, I couldn't really ask for much more.

Keep it up.
__________________
Reply With Quote
  #2  
Old 01-21-2008, 01:41 PM
GatorWesley's Avatar
GatorWesley GatorWesley is offline
HostGator Staff
 
Join Date: Nov 2006
Posts: 883
Default Re: A few months into my service...

We're glad you are enjoying our services and thank you for the review!
__________________
Wesley

Hostgator / SEOhosting
Sales Manager / Forum Administrator
Reply With Quote
Reply

Bookmarks

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off

Forum Jump

All times are GMT -6. The time now is 01:35 PM.

 
Forum SEO by Zoints