A fair comment on services provided.

I have to say that I have moaned and groaned and am sure that I have made people miserable with my posts on occasion. However I am a fair person and have something to say. In the last 2 days I have badgered support with numerous requests about different issues. Yes I got somebody perhaps new one time this weekend who got things completely wrong which worried me considerably.

However I can say that the people I spoke with this weekend were polite to the point and got the issues sorted out that I wanted dealt with. If you would like a case of support at the other end of the scale try lowcostdomains who never reply and if they do it will take them at least a week to 5 weeks. This is a documented fact by the way.

It does not mean that I will not moan again, I am sure I will at some point. But the people whom I dealt with were very good this weekend albeit nasty horrid weather that was down in FLA.
Chipfryer

[GatorJay]

Thank you for the compliments Chip, we appreciate all of your input wether it is positive or negative and we are always reading and listening to everyones suggestions here.

Hi Jay.

Your welcome. I still have a few outstanding issues but am willing see what happens. I think what we all have to understand is that this is not personal or anything like it. It's just business and we all get heated. More importantly we all want the same thing, Hostgator, clients and our clients alike.

Thank you for reading.
Chipfryer.