Experience so far - much better than our old Reseller.......

[EdG]

Well we have only been with Host Gator since Sunday, but the service has been great, firstly whenever we've had questions it has been easy to find an answer especially with the live help. The people on msn were also helpful in answering our questions before we ordered....

We are very happy with Host Gator's service because firstly it has not yet gone down like our old host, although at one time they were reliable they never gave us any real quality support, unlike Host Gator. The Host Gator server is not only more stable and more powerful, but it has more CPanel features, including fantastico. Host Gator also provide whmautopilot licenses for free with reseller accounts which is brilliant!

The reseller server we were on at our old host had become very unreliable and we had been told that we would be moved to a new server, yet they never changed the nameservers for our domain, which they had control of, and all they said was that they were doing it or would do it and we were just waiting and waiting. Well on Sunday we had had enough, that server had gone down so we started looking for a decent new reseller as we new that our customers would not be happy with the server going down....
It did not take us long to find Host Gator after looking through quite a few resellers....and we were immediately impressed.

I hope this great level of service continues!! Our customers are very pleased with Fantastico!

Ed Gray