Go Back   HostGator Peer Support Forums > Public Forums > Customer Reviews

Notices

Reply
 
Thread Tools
  #1  
Old 12-26-2007, 05:00 AM
mharrisr mharrisr is offline
Hatchling Croc
 
Join Date: Dec 2007
Posts: 4
Positive Excellent Service! But Unhappy with CPU usage policy

I am a reseller in HG for the past one year, I never faced even a single issue with them in this period, but recently one of my site which is an Articles Directoy wordpress blog having 14,000 posts and growing everyday it was suspended for Exessive load of CPU usage, they suggested me to install a plugin WP Super cache and it was installed. I am worrying a lot about happening this again because I cant go for Dedicated server for such a small websites, any way thanks a lot for suggestions when crisis happens .
Reply With Quote
  #2  
Old 12-26-2007, 04:38 PM
GatorWesley's Avatar
GatorWesley GatorWesley is offline
HostGator Staff
 
Join Date: Nov 2006
Posts: 887
Default Re: Excellent Service! But Unhappy with CPU usage policy

Thank you for the review. The WP super cache plug-in should help a lot with the high amount of traffic that you are getting with your blog. Keep in mind we are also offering a $75/mo UNMANAGED dedicated server that can be ordered directly from: http://www.hostgator.com/billing/order/orderwiz.php?v=3
__________________
Wesley

Hostgator / SEOhosting
Sales Supervisor / Forum Administrator
Reply With Quote
  #3  
Old 12-26-2007, 09:51 PM
mharrisr mharrisr is offline
Hatchling Croc
 
Join Date: Dec 2007
Posts: 4
Default Re: Excellent Service! But Unhappy with CPU usage policy

Can you please give the detailed configuration of Unmanaged dedicated server which you offer? One of my friend got this server from you and faced a problem with server uptime fluctuations. Please clarify will this happen to me?. What about the support you provide for this server?

Last edited by mharrisr; 12-26-2007 at 09:58 PM.
Reply With Quote
  #4  
Old 12-27-2007, 01:28 AM
GatorPatrick's Avatar
GatorPatrick GatorPatrick is offline
HostGator Staff
 
Join Date: Apr 2007
Location: Houston, TX
Posts: 31,353
Default Re: Excellent Service! But Unhappy with CPU usage policy

Anything related to hardware or the operating system we'll assist you with (uptime included). We'll make sure the server runs properly. We will not customize configurations past initial setup however.
__________________
Patrick Pelanne
Deputy Chief Technical Officer
HostGator LLC.
http://support.hostgator.com
Reply With Quote
  #5  
Old 12-27-2007, 07:07 AM
mharrisr mharrisr is offline
Hatchling Croc
 
Join Date: Dec 2007
Posts: 4
Default Re: Excellent Service! But Unhappy with CPU usage policy

As per my friend's comment, when he faced the problem with uptime he was asked to upgrade to the regular(managed) dedicated server, that is not good if you do like that.
Reply With Quote
  #6  
Old 12-27-2007, 08:23 AM
GatorWesley's Avatar
GatorWesley GatorWesley is offline
HostGator Staff
 
Join Date: Nov 2006
Posts: 887
Default Re: Excellent Service! But Unhappy with CPU usage policy

Uptime has nothing to do with the server being managed or not. If there is a problem on your server with downtime, we will look into it whether its unmanaged or managed.
__________________
Wesley

Hostgator / SEOhosting
Sales Supervisor / Forum Administrator
Reply With Quote
Reply

Bookmarks

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off

Forum Jump

All times are GMT -6. The time now is 01:31 AM.

 
Forum SEO by Zoints