Error stating to create directory that is already there

Brazzell23 · #1 10-14-2007, 05:06 PM

Need some help please!! I'm going through the install process for ap and all looks well, got to the key page hit continue and got this error.

Please create the directory home/brazzell/mib_data
- Please chmod home/brazzell/mib_data to 0777
- Please create the directory home/brazzell/mib_data/dbbackup
- Please chmod home/brazzell/mib_data/dbbackup to 0777
- Please create the directory home/brazzell/mib_data/resolver_logs
- Please chmod home/brazzell/mib_data/resolver_logs to 0777

Well, the directories already exist and the chmod is at 0777, any ideas?

gtgeorge · #2 10-14-2007, 05:09 PM

Quote:

Originally Posted by Brazzell23

Need some help please!! I'm going through the install process for ap and all looks well, got to the key page hit continue and got this error.

Please create the directory home/brazzell/mib_data
- Please chmod home/brazzell/mib_data to 0777
- Please create the directory home/brazzell/mib_data/dbbackup
- Please chmod home/brazzell/mib_data/dbbackup to 0777
- Please create the directory home/brazzell/mib_data/resolver_logs
- Please chmod home/brazzell/mib_data/resolver_logs to 0777

Well, the directories already exist and the chmod is at 0777, any ideas?

You should be on a phpsuexec server so change those to 755

Brazzell23 · #3 10-14-2007, 05:13 PM

George,

I changed them to 755 but still having the same error. Thanks for responding so quickly also.

gtgeorge · #4 10-14-2007, 05:18 PM

Quote:

Originally Posted by Brazzell23

George,

I changed them to 755 but still having the same error. Thanks for responding so quickly also.

Are those folders at the location specified or in your public_html folder?

Brazzell23 · #5 10-14-2007, 05:21 PM

No, they are in their own file because when I was installing it, it said not to put them in the public_html folder

gtgeorge · #6 10-14-2007, 05:23 PM

Quote:

Originally Posted by Brazzell23

No, they are in their own file because when I was installing it, it said not to put them in the public_html folder

They are supposed to be in your root folder, the same one that the public_html. public_ftp, and mail is in.

quietFinn · #7 10-14-2007, 05:24 PM

Quote:

Originally Posted by Brazzell23

Need some help please!! I'm going through the install process for ap and all looks well, got to the key page hit continue and got this error.

Please create the directory home/brazzell/mib_data
- Please chmod home/brazzell/mib_data to 0777
...

That instruction is a bit confusing, because it should say /home/brazzell/mib_data
i.e. it means that you must create a directory named mib_data in your accounts root directory (/home/brazzell).
Is that what you did?

Brazzell23 · #8 10-14-2007, 05:26 PM

George, that's where it is, I'm not sure what's going on. it's right about the public_html public_ftp folders

Brazzell23 · #9 10-14-2007, 05:29 PM

It's FIXED!!!! YEAH!!! it was simple as not having the / slash before home. Yes, I am an Idiot, but what do you expect from a former Marine.

quietFinn · #10 10-14-2007, 05:31 PM

Quote:

Originally Posted by Brazzell23

It's FIXED!!!! YEAH!!! it was simple as not having the / slash before home. Yes, I am an Idiot, but what do you expect from a former Marine.

You were smart enough to ask, so you are not an idiot.
2 (or 3) pairs of eyes see more than one

kasen667 · #11 07-24-2009, 11:38 AM

Sorry i have the same problem than Brazell23 but i didnt got the answer... can you guys please help me?

the error message says:

- Please create the directory /mib_data
- Please chmod /mib_data to 0777
- Please create the directory /mib_data/dbbackup
- Please chmod /mib_data/dbbackup to 0777
- Please create the directory /mib_data/resolver_logs
- Please chmod /mib_data/resolver_logs to 0777

I tried everything posted in this forum and i cant resolve the problem...
I created the mib_data folder with its content in every possible place and still no luck.

any ideas?

Thanks a lot!
George

quietFinn · #12 07-24-2009, 01:31 PM

Quote:

Originally Posted by kasen667

Sorry i have the same problem than Brazell23 but i didnt got the answer... can you guys please help me?

the error message says:

- Please create the directory /mib_data
- Please chmod /mib_data to 0777
- Please create the directory /mib_data/dbbackup
- Please chmod /mib_data/dbbackup to 0777
- Please create the directory /mib_data/resolver_logs
- Please chmod /mib_data/resolver_logs to 0777

I tried everything posted in this forum and i cant resolve the problem...
I created the mib_data folder with its content in every possible place and still no luck.

any ideas?

Thanks a lot!
George

The directories are :

/home/CPANELUSERNANE/mib_data
/home/CPANELUSERNANE/mib_data/dbbackup
/home/CPANELUSERNANE/mib_data/resolver_logs

CPANELUSERNAME is your cPanel username.
And in HG servers you must NOT chmod those directories to 0777.

kasen667 · #13 07-24-2009, 05:48 PM

Thank you quiteFinn but i tried that already, both with chmod 777 and 755. and it doesn't work.

the error message appears in the last installation step. i dont know if i did smth wrong before this step or the problem is just about the mib_data folder...

should i try to "uninstall" WHMAP and try again? or just install WHMCS?

if the second one, do i need to erase WHMAP first? how do i "unistall" it?

thanks!
George

PS i still dont understand "It's FIXED!!!! YEAH!!! it was simple as not having the / slash before home. Yes, I am an Idiot, but what do you expect from a former Marine."

kasen667 · #14 07-24-2009, 07:42 PM

Forget it, i just installed WHMCS and im loving it!