email problems

[HollisServices.com]

hello, i just signed up with host gator today and i added a domain to my shared host and set up an email address, but i keep getting 421 server errors when trying to send an email. is something wrong? thanks

[GatorEricS]

Hi there.
You need to set up your mail client to use authentication when sending an email. You should use the same username and password you use for receiving email.

[HollisServices.com]

thanks for the reply eric. i have done that in outlook and i still get the error. i also get the same error when i use the webmail that is in my control panel, so that means it is a server problem, right? when i use squirrelmail, i get this error when i try to send an email -- Service not available, closing channel
Server replied: 421 Unexpected failure, please try later

[HollisServices.com]

i have also tried sending an email from a known working gmail address to the address (jamie@hollis.info) and then checking for the incoming email with squirrelmail and it doesn't receive email either. i set up this email address a couple of hours ago. does it take a while to setup?

[gtgeorge]

Originally Posted by HollisServices.com

i have also tried sending an email from a known working gmail address to the address (jamie@hollis.info) and then checking for the incoming email with squirrelmail and it doesn't receive email either. i set up this email address a couple of hours ago. does it take a while to setup?

You must wait 24-72 hours for your dns to propagate the internet before it will work completely. Usually within 24 hours most dns servers are updated.

[HollisServices.com]

i put in a ticket and all is fixed now, whether they did it or it propagated the internet, all is well now. thanks!