Echo Server Blacklist

[phoenix04]

Hi,

Can you tell me when Echo will come off the Blacklist? This is the second time this week. I am running a number of oscommerce shops and customers can not receive emails.

Regards
Phoenix04

[esl]

You should open a trouble ticket.

[ghettopixel]

I have already reported it to them, they are well aware that some servers are black listed because my ip aswell got blacklisted and I offer some things too and require emailing to customers. As far as they told me they requested a de-listing so perhaps it will get resolved soon.

I did lodge a ticket hours ago and I also have another ticket regarding this that was lodged 4 days ago that is going unanswered. I have 2 reseller accounts and a swamp plan with host gator. The other 2 are on different host gator servers I don't have a problem with but echo has been nothing but drama's since the day I brought the reseller plan. Can anyone at host gator tell me what is happening with echo?

[chaoren]

I am also on echo server and also got the same bounced email problem due to spamcop.

I reported the problem via ticket system 3 days ago, it was OK for last 2 days and today the same thing is happening again & I reopened ticket earlier today.

[phoenix04]

Good luck getting an answer! Normally I can not fault host gator support but I have to say in the last week this Blacklist has been absolute hell and the fact that no one will answer my tickets is really getting to me!

[jnjewlz]

Can this problem be avoided/cleared up by adding on a private IP for $2/month?

[phoenix04]

I don't know? If someone ever replies to one of my tickets I will ask If I am still with Host Gator.

[slapshotw]

No, a private IP won't help because the way cPanel works-- on shared servers, sent mails are made from the same shared IP for everybody.

[phoenix04]

Blacklist has now been removed.