Downtime - audi.websitewelcome.com (67.19.210.130)

The server is currently down now and we are in the process of rebooting it and finding the problem, we will update you here when we have news.

Latest at http://forums.hostgator.com/showthre...4305#post14305

[Freakindj]

It has been getting progressively slower over the last week too. What have you guys put on that server

[GatorBrent]

It's currently getting a fsck and on sda2 once fsck is done assuming it's good we will be getting a chassi swap.

[Freakindj]

any word yet

[scottz]

Any updates? Plenty of time for a FSCK seems to have passed.

-Scott

[Freakindj]

Yes I just got a call for WV. asking when we would be back up

-Joe

[scottz]

Hopefully this doesn't become a 11hour adventure for Brent like on Mustang http://forums.hostgator.com/showthread.php?t=3480


-Scott

[GatorBrent]

still waiting for news

[Lumis]

Don't think I have posted before because downtimes were always given an ETA by your Live Chat staff. However, after several discussions with them and not receiving any response apart from "soon", I have dived into the forums. It is the middle of the day here in Australia, my 20+ clients have'nt been able to email or use their websites since the start of their working day, and still you have no ETA?
Please, we deserve better than "soon"................

[Lumis]

And the girl on Live Chat said I should tell my clients what it says on the forums..........yeh, like I'll tell them about Mustang's experiences and how they may be in for a 2 week rollercoaster while the servers are plyed with :-)

[GatorBrent]

the drive is in critical condition, and the datacenter is working on a way to make it usable. If it cannot be salvaged we will have to restore from backup's which will be 8 hours downtime at the least. If it can be salvaged it will be back online any time, minutes - hour or so

[Freakindj]

Brent

Drives are cheap

You mean to tell me these are not mirrored drives?

[Lumis]

Aghhh, 20 phone calls later, I have no happy clients, as I haven't been able to tell them when it will be resolved, or if they will lose any of their emails...
Although it is after hours in the US, I have been down all of our working day now and it is late afternoon for my Melbourne/Sydney clients. I said I would ring them all back before the end of business today, which is only 3 hours away from a whole 8+ working day down... (I am +8GMT)
Please give me some good news...

[GatorBrent]

"/var is the biggest problem now, so i'm installing redhat on a new mirror, and we're going to try to mount the drive that looks ok on another raid card. i do not know if this will work, but i'll let you know as soon as i have something."

[GatorBrent]

"/old, /old/var, /old/usr, /old/tmp and /old/home will mount. they need to be fscked again, but it may take awhile. i am updating the system now."

[GatorBrent]

new thread with info at http://forums.hostgator.com/showthre...4305#post14305