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Old 10-30-2010, 07:17 AM
EarlyOut's Avatar
EarlyOut EarlyOut is offline
King Croc
 
Join Date: Aug 2009
Location: Sector R
Posts: 1,470
Positive Domain privacy expired without notice [resolved]

Like usernamenot (http://forums.hostgator.com/so-peed-...in-t91368.html), I just discovered that my domain privacy has expired, revealing my home address, cell phone number, etc., to the world. I was given no warning about this.

This is a huge hole in Hostgator's service. My account is set to auto-renew. Why don't all of the services I've paid for renew automatically? Do I have to set calendar reminders for every separate piece of it?

Very poor.
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  #2  
Old 10-30-2010, 11:12 AM
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GatorJoshL GatorJoshL is offline
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Join Date: Nov 2007
Posts: 1,400
Default Re: Domain privacy expired without notice

EarlyOut,

Can you PM me the domain, I want to get this checked out. I totally agree with you there should have been at least a notice saying that domain privacy would need to be manually set. Please PM me which this domain that expired was and I will be glad to look into this for you.
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  #3  
Old 11-01-2010, 10:32 AM
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EarlyOut EarlyOut is offline
King Croc
 
Join Date: Aug 2009
Location: Sector R
Posts: 1,470
Default Re: Domain privacy expired without notice

I've been promised that this will get straightened out - with proper notification about account renewal, domain renewal, and domain privacy renewal - once HG takes over as its own registrar, instead of relying on a third party.

Looking forward to it!

Mark this one "resolved."
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