Domain Name Change

robertop · #1 10-13-2007, 05:18 AM

Hi

How can i change my main domain from my control panel?

Thank,

quietFinn · #2 10-13-2007, 05:43 AM

Quote:

Originally Posted by robertop

Hi

How can i change my main domain from my control panel?

Thank,

You can't.

You request it here: http://hostgator.com/changedomain.php

robertop · #3 10-13-2007, 11:50 AM

well i m still waiting.. i already made the request..

cheers

robertop · #4 10-13-2007, 03:19 PM

oh... 12 our pasted... and not yet done.. i really need that changed... or my old domains will be banned :|

robertop · #5 10-13-2007, 03:23 PM

hour*.....

slapshotw · #6 10-13-2007, 04:58 PM

I hope you don't keep posting on the ticket asking for updates. That just keeps sending your ticket to the bottom of the queue.

***GatorWesley*** · #7 10-13-2007, 05:03 PM

I see that you submitted two tickets: GMC-515452 and RNR-890644 that were both replied to in less than two minutes. Both replies stated:

Quote:

Changing the primary domain for an account in cPanel is not as easy or as
convenient as one might think.

This is mainly due to the nature of how cPanel was designed. In
order to successfully change your domain, you will need to make sure of the
following:

- All add-on domains must be removed
- All parked domains must be removed
- All sub-domains must be removed

Be sure to back up any data you may need before removing.

Removing them will not remove the websites associated with them, you will
be able to re-add all of these once the domain change has been completed.

If this is not done, all of your added on domains will no longer be
attached to your account and you will not be able to re-add them. The
only way to fix this at that time would be for us to manually remove all
of them for you.

Once you have removed all of these from the account let us know and we
will proceed with the domain change.

Please also be aware that we cannot be held with any problems associated
with this change. If you understand this and you wish to continue, please
let us know.

If there is anything else we can assist you with please let us know.

We didn't receive a reply to either one. We need you to read that in full, then reply to the ticket once all the parked/addon domain have been removed and we will proceed with the request as soon as possible.